NAGIOS XI MYSQL check problem

[junqian1992]

Hi support,
we are using NRPE to check the MYSQL service, our status information is showing "OK" no problem with the service check.
But the nagios Status show "Critical". You can check the Screen Shot as below. i have try to remove and add again the service also cannot.
Please advise.

[kyang]

How you tried changing the warning and critical thresholds?

Could you send us your profile?

Nagios XI Profile --> On the XI Home Page click "Admin" > "System Profile" --> "Download Profile" button
Save the profile.zip file and upload it here or PM me.

If you receive a PROFILE BUILD FAILED
Please follow this article,

https://support.nagios.com/kb/article.p ... ategory=44

After you PM the profile please update this thread, unless you post the profile on here. Thanks

[junqian1992]

Hi,
Profile.zip has been sent it to you.
I have many server under this nagios XI, but only this server encountered this problem on the mysql service.

[dwhitfield]

When you say you can't remove the service, do you mean you have tried to remove each of them individually and you can't remove any of them? What error do you get? Also, please post or pm the nrpe.cfg from the remote machine as well as the permissions of the scripts on the remote machine.

[junqian1992]

Hi dwhitfield,
As well as the permissions of the scripts on the remote machine --- > i forget to change the scripts permission on the server.
after i changed, mysql service is back to normal. status showing "OK". the problem was solved.
Thank you.

[kyang]

Sounds good! I'll be closing this thread!

If you have any more questions, feel free to create another thread.

Thanks for using the Nagios Support Forum!