EMail Alerts after upgrade
Posted: Thu Jan 12, 2012 12:55 pm
This is a repost of a topic that was accidentally deleted while trying to move the topic to general support forum:
As for the issue, we are looking into the problem.
mtkaschools wrote:After upgrading to Nagios XI 2011R1.9, e-mail alerts are not being sent. A test of the email settings do generate an e-mail to the inbox however. Any thoughts?
lmiltchev wrote:The first place I would check is: Nagios Core Config Manager->Advanced->Nagios Core Main Config. Check if have a line that says:If this is correct, then you can try troubleshooting notifications following the steps, outlined on our wiki page:Code: Select all
enable_notifications=1
http://support.nagios.com/wiki/index.ph ... n_Problems
mtkaschools wrote:The option is set to 1. I've checked the SMTP settings, and they are correct. I'm able to send a test message just fine. Still, I do not receive e-mail notifications.
scottwilkerson wrote:Did you got through the steps outlined in the wiki that Ludmil posted?
http://support.nagios.com/wiki/index.ph ... n_Problems
mtkaschools wrote:yes, everything seems to be just fine; yet no emails are being sent.
mguthrie wrote:Any chance it might have a relationship to the following bug? (Read the note posted at the bottom).
http://tracker.nagios.com/view.php?id=207
mtkaschools wrote:I don't appear to have access to that site.
mtkaschools wrote:I got into that site. No, that bug doesn't apply either. The test e-mail goes thru to a valid e-mail address just fine.
scottwilkerson wrote:If you go to Admin -> Manage System Config
Next to Administrator Email Address:
does it list a full email or just root@localhost
Some data was lost in the move sorry.mtkaschools wrote:a full email address.
As for the issue, we are looking into the problem.