License Activation Issue
Posted: Tue Dec 19, 2017 7:20 pm
Hi,
I am posting here as I am not receiving a timely response to email via [email protected]
I am a licensed XI (Enterprise) and NNA user, however I am unable to activate XI due to exceeding my activation count causing significant issues for report generations required immediately.
Previous re-activations have been due to Nagios Database Corruption issues that have required clean reinstalls.
I can confirm we have a single instance of XI running. Would be very appreciative to any support team member able to assist directly. I did attempt to post on the registered users forum, however I don't seem to have the "New Topic" button available.
Maintenance is Current (Expires in 113 days on 2018-04-11)
WH
I am posting here as I am not receiving a timely response to email via [email protected]
I am a licensed XI (Enterprise) and NNA user, however I am unable to activate XI due to exceeding my activation count causing significant issues for report generations required immediately.
Previous re-activations have been due to Nagios Database Corruption issues that have required clean reinstalls.
I can confirm we have a single instance of XI running. Would be very appreciative to any support team member able to assist directly. I did attempt to post on the registered users forum, however I don't seem to have the "New Topic" button available.
Maintenance is Current (Expires in 113 days on 2018-04-11)
WH