Automatically reset acknowledgements
Posted: Thu Dec 21, 2017 1:51 am
Hi Support.
A rather unusual request but have been asked to see if there is a way to automatically reset acknowledgements after a set time so that they send out alerts again. Reason for this is that we have found a number of old alerts that were acknowledged but have not been updated. If we can then reset and/or resend alerts (maybe esculate?) they will be brought to attention again.
Regards, Rob
A rather unusual request but have been asked to see if there is a way to automatically reset acknowledgements after a set time so that they send out alerts again. Reason for this is that we have found a number of old alerts that were acknowledged but have not been updated. If we can then reset and/or resend alerts (maybe esculate?) they will be brought to attention again.
Regards, Rob