Nagios Support Forum

Posted: **Thu Jan 04, 2018 8:55 am**

Hi !
Installed Nagios Core on Suse 12 sp3, but get this error :
pam_unix(su:auth): auth could not identify password for [nagios]
FAILED SU (to nagios) nagios on none
nagios01i nagios[26228]: Starting nagios:Password: su: Authentication information cannot be recovered

Same problem with ver 4.3.4 and ver 3.5.1
/etc/pam.d
su
#%PAM-1.0
auth sufficient pam_rootok.so
auth include common-auth
account sufficient pam_rootok.so
account include common-account
password include common-password
session include common-session
session optional pam_xauth.so

sudo
#%PAM-1.0
auth include common-auth
account include common-account
password include common-password
session include common-session
# session optional pam_xauth.so

Restarted machine, same error

Posted: **Thu Jan 04, 2018 1:11 pm**

Hello, @harald.nordas.
What tutorial did you use to install Nagios Core? I always recommend this one:
https://support.nagios.com/kb/article/n ... .html#SUSE
Have you ran all of the follwoing commands?

Code: Select all

sudo /usr/sbin/useradd nagios
sudo /usr/sbin/groupadd nagios
sudo /usr/sbin/usermod -a -G nagios nagios
sudo /usr/sbin/usermod -a -G nagios wwwrun

Also, at what point did you get these errors? Any errors during the installation? Are you still able to access the web interface?

Nagios Support Forum

SUSE 12 sp3 pam_unix(su:auth): auth could not identify passw

SUSE 12 sp3 pam_unix(su:auth): auth could not identify passw

Re: SUSE 12 sp3 pam_unix(su:auth): auth could not identify p