Nagios Support Forum

Nagios XI used to have a login web page for authentication. Today it is now using a pop up authentication window. I'm not aware of any updates or changes to the system. What could be the cause of this?

Thanks

make sure you are going to
http://<IP_ADDRESS>/nagiosxi/
and not
http://<IP_ADDRESS>/nagios/

scottwilkerson wrote:make sure you are going to
http://<IP_ADDRESS>/nagiosxi/
and not
http://<IP_ADDRESS>/nagios/

Yes, this was one of the tabs on my home page and had been working for a couple of years. Suddenly it is not working that way today. Thanks for the response.

The pop up is an apache basic authentication window, which is what Nagios Core uses for authentication. Nagios XI uses session authentication, so there shouldn't be a need for the pop up.

Just to clarify, is this issue resolved, or does there still appear to be a problem?

The issue is not resolved

It may be coincidental but just prior to this issue I installed Nagios Mobile. The symptoms didn't appear immediately after installing mobile so I didn't think to mention it until just now. It was probably a couple days after the mobile installation that the log in screen was replaced with the pop up.

RCIJoe wrote:It may be coincidental but just prior to this issue I installed Nagios Mobile. The symptoms didn't appear immediately after installing mobile so I didn't think to mention it until just now. It was probably a couple days after the mobile installation that the log in screen was replaced with the pop up.

Out of curiosity, have you added any other components recently?

Reason I ask, we had a similar situation when an XI system in our office had a component installed that was making a call to a .wav file in the /nagios/ directory. If the page that is loading is making any calls to the /nagios/ directory (including images etc.) it will prompt for the basic auth.

On the auth window that pops up, what does it say in the title bar?

No other components installed. I've attached a screen shot of the authentication window. Thanks

Can you create a zip and send it to us with all of the files in the /etc/httpd/conf.d directory? It's looking like you may have basic authentication setup somewhere where it doesn't belong.

mguthrie wrote:Can you create a zip and send it to us with all of the files in the /etc/httpd/conf.d directory? It's looking like you may have basic authentication setup somewhere where it doesn't belong.

Sure, I'll get that to you. I have a bit of a fire to put out so it may be a bit...

Would there be anything in these files I wouldn't want sitting unsecured on this forum?

Thanks