Nagios Support Forum

Hello All!

I'm having two issues that have come up testing for a Fusion 4 roll-out.

1. Is IE 11 supported? Whenever a user tries to log in with IE 11, they get the "Sorry Dave" message, only IE 11. It's working in Chrome.

2. The auto-login doesn't seem to be working. I mapped the users in user creation and I enabled the auto-login on the personal settings filling in username and information but Nagios XI is still asking for credentials when "clicking through." They are local accounts on Fusion and AD/LDAP users in Nagios XI.

Any help would be much appreciated.

I was able to recreate both issues in IE 11. The first one is already fixed in our dev release, and will be available in the next release of Nagios Fusion. If you want to fix the issue sooner, you could try the following:

1. Open the "/usr/local/nagiosfusion/html/static/js/core.js" file in a text editor. Make a copy of the original file prior to modifying it just in case!
2. Go to line 1002 (close to the bottom of the file) and change these two lines: to these: 3. Clear the browsers cache, and try logging in again.

As far as the second issue goes, I filed an internal bug report about the problem (task_id=12922). Our Fusion developer will be looking into it as soon as he can.

Thank you for reporting these issues!

Just chiming in:

The second issue will be fixed once both Fusion 4.1 and Nagios XI 5.5 are release. The bug has to do with both pieces of software, so they both need to be patched.

Fusion 4.1 should be available within the week, with XI 5.5 trailing about a month behind (we have a ton of new features coming out, so we don't want it out of the oven too early).

In the meantime, you should be able to bypass it by setting the user to allow local bypass and setting a local password as well.