Page 1 of 1

New assets not found but apply config successful

Posted: Sun Feb 04, 2018 2:54 am
by DataAssure
Hi All,
After adding & apply config of new nodes, the Apply Config successful but when we tried to search for the node in Host Details, they are no where to be found. We had done database repair multiple times with no errors. How to fix this issue?
We could restore the last config snapshot but then we would lose the work. How to prevent this from happening? TIA

Re: New assets not found but apply config successful

Posted: Mon Feb 05, 2018 11:01 am
by DataAssure
We finally nailed down the problem is the status.dat is taking a long time to create. We checked LAN & Disk I/O and they appeared to be normal. The VM has 12 Cores, 8GB of RAM and plenty of available disk space. Have no idea why all in a sudden after adding more Hosts/Services our Xi is no longer operational but apply config is working.

Re: New assets not found but apply config successful

Posted: Mon Feb 05, 2018 11:49 am
by tmcdonald
I see you have opened a ticket for the same issue in our ticketing system, so I will be closing this thread. In the future please only open one or the other so we can focus our efforts. Thank you!