Nagios Support Forum

Hello,

I upgraded to 5.5 and noticed that all my scheduled reports have disapeared !

Is there a fix or should i redo them manually ?

regards,
Saleem
Paris

XI 5.5 has not been released yet. Can you double-check what version you are on? It is in the lower-left corner of each page after you have logged in.

xi 5.142.

sorry typo.

Saleem
Paris

Hello, @saleemthupsee . Let's check to see whether your reports are still in the crontab: Please post the output of the command above.

please see below :

0 9 * * * /usr/bin/php /usr/local/nagiosxi/html/includes/components/schedu ledreporting/sendreport.php --report=IJKj2X --username="nagiosadmin" > /dev/null 2>&1
0 9 * * * /usr/bin/php /usr/local/nagiosxi/html/includes/components/schedu ledreporting/sendreport.php --report=7qbD6A --username="nagiosadmin" > /dev/null 2>&1
0 9 * * * /usr/bin/php /usr/local/nagiosxi/html/includes/components/schedu ledreporting/sendreport.php --report=hn6PMA --username="nagiosadmin" > /dev/null 2>&1
0 19 * * * /usr/bin/php /usr/local/nagiosxi/html/includes/components/schedu ledreporting/sendreport.php --report=KljGp5 --username="nagiosadmin" > /dev/null 2>&1
0 19 * * * /usr/bin/php /usr/local/nagiosxi/html/includes/components/schedu ledreporting/sendreport.php --report=C8fuCs --username="nagiosadmin" > /dev/null 2>&1
0 7 * * * /usr/bin/php /usr/local/nagiosxi/html/includes/components/schedu ledreporting/sendreport.php --report=FlnRkj --username="nagiosadmin" > /dev/null 2>&1
0 7 * * * /usr/bin/php /usr/local/nagiosxi/html/includes/components/schedu ledreporting/sendreport.php --report=9dEJi9 --username="nagiosadmin" > /dev/null 2>&1
0 7 * * * /usr/bin/php /usr/local/nagiosxi/html/includes/components/schedu ledreporting/sendreport.php --report=DIhlYp --username="nagiosadmin" > /dev/null 2>&1
0 7 * * * /usr/bin/php /usr/local/nagiosxi/html/includes/components/schedu ledreporting/sendreport.php --report=o9LPpV --username="nagiosadmin" > /dev/null 2>&1
0 19 * * * /usr/bin/php /usr/local/nagiosxi/html/includes/components/schedu ledreporting/sendreport.php --report=nlKJVd --username="nagiosadmin" > /dev/null 2>&1
0 7 * * * /usr/bin/php /usr/local/nagiosxi/html/includes/components/schedu ledreporting/sendreport.php --report=gu49W0 --username="nagiosadmin" > /dev/null 2>&1

@saleemthupsee, Are you still signed in as the nagiosadmin user?

yes

Have you set a language other than English under the "System Setting" page ("Default User Settings") or under the "Account Information" page ("Account Preferences")? What is your local set at? Run the following command in the command line and show the output: Do you have any missing dashboards after the upgrade in addition to the missing reports?

Can you find a notice, similar to the one below in your apache logs? It is possible that this is a language setting issue (bug). We will try to recreate the issue in house.

no, still English. All dashboard are still around !

locale is set at :

[root@nagiosxi ~]# locale
LANG=en_US.UTF-8
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=

We are currently looking in to a known issue that is similar to the issue you are having.

To verify that, can you run the following as root on the Nagios server. Then try and access the dashboards and post the output of the tail command here so we can view the Apache errors logs to see if the issue is the same.

Thanks