Nagios Support Forum

Hello Team,

We have an emergency situation here for our monitoring tool - NagiosXI .
Whenever we are starting our Nagios service there are many processes which are going into zombie state and resulting in "Server Hung".
Earlier our ndo2db database was also crashing, which we repaired.
We rebooted the server also multiple times.
Below is the output for your reference:

[root@sr1pmonpe11 ~]# service ndo2db stop
Stopping ndo2db: done.
[root@sr1pmonpe11 ~]# ps -lA | grep '^. Z' | wc -l
2152
[root@sr1pmonpe11 ~]# ps -lA | grep '^. Z' | wc -l
2154
[root@sr1pmonpe11 ~]# ps -lA | grep '^. Z' | wc -l
2155
[root@sr1pmonpe11 ~]# ps -lA | grep '^. Z' | wc -l
2155
[root@sr1pmonpe11 ~]# ps -lA | grep '^. Z' | wc -l
2155
[root@sr1pmonpe11 ~]# service nagios stop
Stopping nagios: .done.
[root@sr1pmonpe11 ~]# ps -lA | grep '^. Z' | wc -l
0
[root@sr1pmonpe11 ~]# date
Fri Feb 16 12:57:37 CET 2018

Please help us at the earliest, as this is really getting us into trouble.

Do let me know, in case you need some more info.

Regards,
Aditya Anand

Did this happen after any upgrades or added hosts? Or did this happen out of nowhere?

Can you PM or post your XI profile? It will have a lot of information so I can take a look at whats happening.

Nagios XI Profile --> On the XI Home Page click "Admin" > "System Profile" --> "Download Profile" button
Save the profile.zip file and upload it here or PM me.

If you receive a PROFILE BUILD FAILED
Please follow this article,

https://support.nagios.com/kb/article.p ... ategory=44

After you PM the profile please update this thread, unless you post the profile on here. Thanks!