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Nagvis Java error

Posted: Wed Mar 21, 2018 1:18 pm
by satheesh19870819
Hello All,

I am getting java error whenever i load the particular nagvis dashboard URL . Not sure what could be reason . Please help me out .[img]
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Re: Nagvis Java error

Posted: Thu Mar 22, 2018 12:47 pm
by lmiltchev
What is the NagVis version that you are currently using? When did you initially notice the error? Have you made any config changes prior to seeing the error? Upgrading NagVis?

Have you tried to clear the browser's cache, and access the NagVis page again?

Try enabling the debugging in the /usr/local/nagvis/share/server/core/defines/global.php, and post the nagvis-debug.log on the forum.

Note: FYI, NagVis is not developed or maintained by Nagios. Even though, this is not a nagios issue, we can certainly try to help. However, you could have a faster resolution if you posted your question on the NagVis support forum - https://www.nagvis.org/support.

Re: Nagvis Java error

Posted: Mon Mar 26, 2018 10:06 am
by satheesh19870819
Yes . I did a upgrade 6 months before and after that we are getting this error almost in all my dashboards.

My Current nagvis version 1.8.5

I have enabled the debug in /usr/local/nagvis/share/server/core/defines/global.php as follows . But its not updating anything in the log file /usr/local/nagvis/share/var/nagvis-debug.log

Code: Select all

// enable/disable the debug mode
define('DEBUG', true);

/**
 * For desired debug output add these possible values:
 * 1: function start and end
 * 2: progress information in the functions
 * 4: render time
 */
define('DEBUGLEVEL', 6);

// Path to the debug file
define('DEBUGFILE', '../../../var/nagvis-debug.log');

But i have enabled the log in /usr/local/nagvis/etc/nagvis.ini.php as follows which is flooding log at /usr/local/nagvis/var/nagvis-debug.log where no error is getting recorded . But am providing the sample log below .

Code: Select all

; track of important actions and information
eventlog=1
; Loglevel of the eventlog (available: debug, info, warning, critical)
eventloglevel="debug"
-------------------------------------------------
1522074897.9126 mem [preconf]: 8.25Mb
1522074897.9127 mem [posthost]: 8.25Mb
1522074897.9127 mem [map IB_BaaN 34]: 8.25Mb
1522074897.9128 mem [postmapobjects]: 8.25Mb
1522074897.9282 ==> Render Time: 0.44sec Mem peak: 9.03Mb URI: /nagvis/server/core/ajax_handler.php?mod=Map&act=getObjectStates&show=Miscellaneous&ty=state&header_menu=1&hover_menu=1&context_menu=1&zoom=100&f[]=maincfg,maincfg,1521829914&f[]=map,Miscellaneous,1520009732&i[]=dd8aa4&i[]=3f623e&i[]=a8ea8f&i[]=3b8ed9&i[]=d480be&i[]=7f47ce&i[]=48a5a7&_t=1522074897
1522074898.1395 mem [postmapstate]: 9.71Mb
1522074898.1528 ==> Render Time: 0.57sec Mem peak: 10.4Mb URI: /nagvis/server/core/ajax_handler.php?mod=Map&act=getObjectStates&show=Cisco-Unified-Communication-Servers&ty=state&header_menu=1&hover_menu=1&context_menu=1&zoom=100&f[]=maincfg,maincfg,1521829914&f[]=map,Cisco-Unified-Communication-Servers,1506440450&i[]=5852f2&i[]=a074b2&i[]=adb1d5&i[]=80fdd5&i[]=01e350&i[]=a1b94d&i[]=429d4e&i[]=c77cdd&i[]=b66488&i[]=9a0af2&i[]=dd8d1b&i[]=29aab8&i[]=0ad4bb&i[]=ef5215&i[]=2ff005&i[]=5dc54d&i[]=6361a9&i[]=f95aaf&i[]=e57c60&i[]=157a07&i[]=34a40a&i[]=c9625c&i[]=6e1c84&i[]=feb119&i[]=4c298f&i[]=ef8b54&i[]=1b18d1&i[]=fcf50d&i[]=6a8c64&i[]=367a20&i[]=d9de83&i[]=9ab930&i[]=2e2ce7&i[]=de8fff&i[]=440a49&i[]=3cbdac&i[]=9897f4&_t=1522074899
1522074898.2132 mem [postmapstate]: 10.7Mb
1522074898.2178 ==> Render Time: 0.37sec Mem peak: 11.65Mb URI: /nagvis/server/core/ajax_handler.php?mod=Map&act=getObjectStates&ty=summary&show=IB_BaaN&header_menu=1&hover_menu=1&context_menu=1&zoom=100&_t=1522074897
--------------------------------------------------------------

Re: Nagvis Java error

Posted: Tue Mar 27, 2018 1:34 pm
by scottwilkerson
do you get the same Javascript errors if you try to create a new Map?

If may be that the upgrade didn't go as expected.

It is really hard to say for us as we are not the maintainers of NAgVis, that is a different project than Nagios

Re: Nagvis Java error

Posted: Wed Apr 11, 2018 9:57 am
by satheesh19870819
Ye . am getting same error for newly created maps too .

Re: Nagvis Java error

Posted: Wed Apr 11, 2018 10:14 am
by scottwilkerson
satheesh19870819 wrote:Ye . am getting same error for newly created maps too .
Honestly, it sounds like the installation didn't go correctly.

You can check with the NagVis developers (that's not us), but I would try to re-install it

Re: Nagvis Java error

Posted: Thu Apr 26, 2018 8:20 am
by satheesh19870819
Thanks for your answer . Let me plan for a fresh install .

Re: Nagvis Java error

Posted: Thu Apr 26, 2018 9:11 am
by scottwilkerson
I am going to lock this thread, if you have a problem with the new install please open a new thread.

Thanks