Page 1 of 1
no data from source
Posted: Wed Apr 04, 2018 1:52 pm
by insightcu
for some reason i stop getting data from all my sources. nothing change in my environment, can i please get some help
Re: no data from source
Posted: Thu Apr 05, 2018 12:14 pm
by tgriep
One cause of this is if the time is not set correctly on the NNA server or the devices that are sending the Flow data.
Make sure that the time did not change on the server.
Also, check this KB article for more suggestions.
https://support.nagios.com/kb/article/n ... le-32.html
Re: no data from source
Posted: Thu Apr 05, 2018 4:06 pm
by insightcu
time did not change on the server and devices sending the netflow
Re: no data from source
Posted: Fri Apr 06, 2018 12:31 pm
by tgriep
Can you run the following commands as root on the NNA server and post the /tmp/info.txt file?
Code: Select all
ps -ef --cols=300 >/tmp/info.txt
uname -a >>/tmp/info.txt
cat /etc/*release* >>/tmp/info.txt
iptables -L >>/tmp/info.txt
date >>/tmp/info.txt
strings /etc/localtime | tail -1 >>/tmp/info.txt
grep "date.timezone" /etc/php.ini >>/tmp/info.txt
Thanks
Re: no data from source
Posted: Wed Apr 18, 2018 2:31 pm
by insightcu
i try pretty everything i just ended up creating a new appliance
Re: no data from source
Posted: Wed Apr 18, 2018 3:42 pm
by tgriep
Is the new appliance functioning correctly?