NRDP receiving 403 Forbidden

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jeffdonovan
Posts: 6
Joined: Fri Jan 05, 2018 1:57 pm

NRDP receiving 403 Forbidden

Post by jeffdonovan »

The NRDP passive agents are receiving 403 Forbidden in the NRDP_Debug log after a recent upgrade/patch cycle. I attempted the /usr/local/nagiosxi/scripts/reset_config_perms.sh and rebooted the server to no avail. SELINUX is disabled. I can provide the /usr/local/nagiosxi/var/xi-sys.cfg in whatever form requested as recommended https://support.nagios.com/kb/article/n ... s-601.html

Thank you
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: NRDP receiving 403 Forbidden

Post by npolovenko »

Hello, @jeffdonovan.
Are you still able to acess the nrdp page from a web browser?

Code: Select all

http://192.168.4.172/nrdp/
*Replace my IP address with yours.

Also, try to update the authentication token:
https://assets.nagios.com/downloads/nag ... ith_XI.pdf
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
jeffdonovan
Posts: 6
Joined: Fri Jan 05, 2018 1:57 pm

Re: NRDP receiving 403 Forbidden

Post by jeffdonovan »

Attempted from both localhost and and from dektop and same error
[[root@xczzda0335 ~]# wget http://localhost/nrdp
--2018-04-26 14:05:07-- http://localhost/nrdp
Resolving localhost (localhost)... 127.0.0.1, ::1
Connecting to localhost (localhost)|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... 403 Forbidden
2018-04-26 14:05:07 ERROR 403: Forbidden.

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>403 Forbidden</title>
</head><body>
<h1>Forbidden</h1>
<p>You don't have permission to access /nrdp
on this server.</p>
</body></html>

We are getting past the local firewall and https is responding. the admin interface is working as well. However permissions to /nrdp are still

nrdp client error
4/26/2018 2:06:57 PM address..... : https://xczzda0335/nrdp//?token=W914069 ... OD762&cmd=
4/26/2018 2:06:57 PM post response from NRDP : <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>403 Forbidden</title>
</head><body>
<h1>Forbidden</h1>
<p>You don't have permission to access /nrdp//
on this server.</p>
</body></html>

4/26/2018 2:06:57 PM ---NRDS Transaction Finished--- :
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: NRDP receiving 403 Forbidden

Post by npolovenko »

@jeffdonovan, Can you post the output of the nrdp.conf file?

Code: Select all

[root@nikxi tmp]# cat /etc/httpd/conf.d/nrdp.conf
<Directory "/usr/local/nrdp">
#  SSLRequireSSL
   Options None
   AllowOverride None
   Order allow,deny
   Allow from all
#  Order deny,allow
#  Deny from all
#  Allow from 127.0.0.1
#   AuthName "NRDP"
#   AuthType Basic
#   AuthUserFile /usr/local/nrdp/htpasswd.users
#  Require valid-user
   Require all granted
</Directory>

Alias /nrdp "/usr/local/nrdp/server"
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
jeffdonovan
Posts: 6
Joined: Fri Jan 05, 2018 1:57 pm

Re: NRDP receiving 403 Forbidden

Post by jeffdonovan »

you were right it was the
" Require all granted"
line that was missing from the config file. Thank you for your assistance.
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: NRDP receiving 403 Forbidden

Post by npolovenko »

@jeffdonovan, Great! Let me know if it's ok to lock this thread now?
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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