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Double entries recurring downtime

Posted: Wed May 02, 2018 6:36 am
by sltn_support
Hi,

With recurring downtime I get double entries for a service and host.

Acknowledgements and Comments
By gts at 2018-05-02 10:56:14
This host has been scheduled for fixed downtime from 05-03-2018 01:45:00 to 05-03-2018 03:00:00. Notifications for the host will not be sent out during that time period. Delete

By gts at 2018-05-02 10:56:14
This host has been scheduled for fixed downtime from 05-03-2018 01:45:00 to 05-03-2018 03:00:00. Notifications for the host will not be sent out during that time period. Delete

Is this normal?

Re: Double entries recurring downtime

Posted: Wed May 02, 2018 11:24 am
by kyang
Hello,

What version of Nagios XI are you on?

Could you post or PM me a few files from your XI server?

Code: Select all

/usr/local/nagios/etc/recurringdowntime.cfg
/usr/local/nagiosxi/var/recurringdowntime.log
Also, what are the permissions on the cfg file?

Code: Select all

ls -la /usr/local/nagios/etc/recurringdowntime.cfg
UPDATE:

Received information through PM.

Re: Double entries recurring downtime

Posted: Fri May 04, 2018 2:38 pm
by kyang
Hello,

If we could keep your questions in this thread, it would be beneficial to other support techs and everyone else.

What version of Nagios XI are you running?

Re: Double entries recurring downtime

Posted: Mon Jun 11, 2018 9:58 am
by sltn_support
kyang wrote:Hello,

If we could keep your question in this thread, it would be beneficial to other support techs and everyone else.

What version of Nagios XI are you running?
Nagios XI 5.4.13

Re: Double entries recurring downtime

Posted: Mon Jun 11, 2018 1:03 pm
by kyang
It's still creating double entries?

Could schedule downtime and then send me your Nagios XI profile?

XI Home Page --> Click "Admin" --> Under System Config click "System Profile" --> Click "Download Profile"
Then you can attach or PM me the profile

If you receive a profile build fail, then please follow the instructions listed in this KB article.
https://support.nagios.com/kb/article.p ... 4%E2%80%8B

Thanks.