Nagios Support Forum

Testing out Network Analyzer. It's working fine in and of itself, but the integration with XI is not.

setup: NA server, collecting data. NOT using SSL
XI Server, doing its thing, IS using SSL

I can add the NA server into XI with no obvious problems, but any time I try to go configure it in the wizard, I get, on the wizard screen:

Host Name: Failed connect to API. Check your connection to the host (using SSL?) and make sure your Nagios Network Analyzer is version
2014R1.5 or higher.

In the ssl_error_log on the XI Server I get:

[error] [client 10.200.3.173] PHP Warning: base64_decode() expects parameter 1 to be string, array given in /usr/local/nagiosxi/html/includes/utils-macros.inc.php on line 0, referer: https://nwr-nagios-internal.nwrdc.com/n ... wizard.php

If I change the API key, I don't see any errors on the NA side.

No idea what's causing the issue. In XI, I have the NA server currently configured to not use SSL.

XI version is 5.4.13
NA version is 2.3.2

ideas?

Hi, @johncwelch. We could try to replace the Network Analyzer integration component with the most updated version. First, establish an ssh session to the nagios server. Navigate to /usr/local/nagiosxi/html/includes/components/ and remove the folder called "nagiosna". You should save a backup copy of this folder on your computer just in case. Then in the web interface go to the Admin menu, then Manage Components, Upload&Install and select the zip file that I'm attaching to this post. Click Upload&Install.

2. Make sure that the API key that you entered in the integration component is correct.

3. Try using a different web browser.

updated the component as specified, currently is 1.3.8. API key is correct, still no change. Same results in Safari and Firefox.

@johncwelch, And what version of the NNA wizard do you have?
Admin menu -> Manage Config Wizards -> Check For Updates -> Install Updates
Your Nagios Network Analyzer wizard should be of version 1.0.4 or higher.

it is at 1.0.4

I did a check for updates, none noted for that wizard.

setup: NA server, collecting data. NOT using SSL
XI Server, doing its thing, IS using SSL

The integration wouldn't work if only one of the servers is configured to use SSL. I would recommend configuring NNA with SSL as well, then trying the integration again. Here's a document on how to configure SSL/TLS with Nagios Network Analyzer:

https://assets.nagios.com/downloads/nag ... alyzer.pdf

That makes sense then. Okay, thanks for the help!

You are welcome! Let us know if this worked for you. We will keep the topic open for the time being.