NagiosXI schedule downtime and bulk modification problem
Posted: Wed May 23, 2018 6:18 am
During any scheduled activity we used to configure schedule downtime for hosts and services to not to send mail or trigger event handler.
However, for the last 3 weeks schedule downtime was not working properly, because still we are receiving alerts and event handler triggers.
Meanwhile, we tried using "Bulk modification to disable event handler", eventually that also not working properly.
Note: In Event handler, we have written our customized script to trigger tickets automatically in our ticketing tool, so even during dowmtime period or disabling event handler option to "Off". Still it triggers ticket.
So kindly provide the solution.
PFA. Attached the profile and nagios log.
However, for the last 3 weeks schedule downtime was not working properly, because still we are receiving alerts and event handler triggers.
Meanwhile, we tried using "Bulk modification to disable event handler", eventually that also not working properly.
Note: In Event handler, we have written our customized script to trigger tickets automatically in our ticketing tool, so even during dowmtime period or disabling event handler option to "Off". Still it triggers ticket.
So kindly provide the solution.
PFA. Attached the profile and nagios log.