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cannot schedule downtime for service

Posted: Fri Jun 29, 2018 7:07 am
by steph007
Hi,

I'm using Nagios XI version 5.4.12

I have add a user contact to 2 services.
When I login with this user, I can see those 2 services.
But I cannot create a scheduled downtime. I don't see any service in the pull down menu!

Re: cannot schedule downtime for service

Posted: Fri Jun 29, 2018 9:23 am
by lmiltchev
This is definitely a bug... It seems like that the list with services wouldn't populate unless the contact is added to the host. I filed an internal bug report on the issue (task_id=13374). The issue will be fixed in the next release of Nagios XI. For the time being, the only "workaround" would be to add this contact to the host. In this case however, your contact will be able to schedule downtime for all services on the host.

Re: cannot schedule downtime for service

Posted: Thu Jul 05, 2018 12:06 pm
by steph007
Thanks for feedback!

Does this fix is include into 5.5.0?
If not, in which version it will be available?

Re: cannot schedule downtime for service

Posted: Thu Jul 05, 2018 12:11 pm
by lmiltchev
The fix in not included in 5.5.0, but it will be included in 5.5.1. Thank you!

Re: cannot schedule downtime for service

Posted: Thu Aug 16, 2018 2:20 pm
by steph007
Hi, just an update.

It's working well with Nagios XI 5.5.2

Re: cannot schedule downtime for service

Posted: Thu Aug 16, 2018 2:38 pm
by scottwilkerson
steph007 wrote:Hi, just an update.

It's working well with Nagios XI 5.5.2
Thanks for updating!

Closing