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Dell EMC Storage Management Traps

Posted: Sun Jul 01, 2018 11:13 pm
by mhbays
Hello everyone,

Can someone help us with this?
We are monitoring Dell EMC Storage, the status for management traps is "warning". Its really bugging us.

How can we try to fix it? The screenshot images are below:

Image
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Re: Dell EMC Storage Management Traps

Posted: Mon Jul 02, 2018 2:19 pm
by tgriep
I looks like one of the Python Modules may not have been installed on the system. If you look at the following installation document on page 6, it has a list of the Common prerequisites that Wizard / Plugin needs.
http://topics-cdn.dell.com/pdf/openmana ... _en-us.pdf

Re: Dell EMC Storage Management Traps

Posted: Tue Jul 03, 2018 7:54 pm
by mhbays
We are still wondering what is missing.

All Prerequisite Checks are installed.

Python version (2.7.5 / 3.6.3) or above is installed.
Python argparse module is installed.
Python netaddr module is installed.
OpenManage Python Software Development Kit (OMSDK) module is installed.

Re: Dell EMC Storage Management Traps

Posted: Thu Jul 05, 2018 11:27 am
by cdienger
This appears to be a problem with the plugin code. Have you reached out to the developers of the plugin? Our ability to test and fix this is extremely limited since we did not write the code and do no have the ability to fully test this.