Cylance PROTECT blocking Nagios XI Oracle Query monitor

[vornado]

With an Oracle Query monitor running in Nagios XI, Cylance PROTECT software running on our database server is blocking whatever script Nagios XI is trying to run. I asked our support team to set up an exception, but they came back asking what folder the script is in. Please advise.

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And regarding this same monitor, Nagios XI returns:

CRITICAL - cannot connect to HOSTNAME:1521/dbname. install_driver(Oracle) failed: Can't load '/usr/local/lib64/perl5/auto/DBD/Oracle/Oracle.so' for module DBD::Oracle: libocci.so.12.1: cannot open shared object file: No such file or directory at /usr/lib

I can't find libocci.so.12.1. Where is the Linux 'locate' command?

Thanks.

Steve

[scottwilkerson]

I don't believe these correlate to the same check

The powershell one is likely being called by an agent where the other looks like a direct oracle check

[tgriep]

I agree with @scottwilkerson, it looks like the errors are unrelated.

For the Oracle errors on the Nagios server, take a look at this guide for some step in troubleshooting the plugin that you are running on the Nagios server.

https://assets.nagios.com/downloads/nag ... ios-XI.pdf