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Nagios Service Crashing

Posted: Mon Jul 09, 2018 11:59 am
by PerfEngg
Hey Support ,

we have installed Nagios on 3-4 servers and for the last week or so we are observing Nagios service keep on crashing on one of the Nagios server , as its production system , please help us to fix this issue

Thanks,
Ramesh

Re: Nagios Service Crashing

Posted: Mon Jul 09, 2018 3:52 pm
by npolovenko
Hello, @PerfEngg . Please send in your Nagios XI System Profile so that I can review it.
To send us your system profile. Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and upload it to a cloud storage of your choice. You can share a link with me in a personal message.
After you upload the profile please post something in this thread to bring it up in the support queue.

Re: Nagios Service Crashing

Posted: Tue Jul 10, 2018 3:56 pm
by PerfEngg
Please can you send me the Nagios support FTP link so that I can put the information you requested

Thanks,
Ramesh

Re: Nagios Service Crashing

Posted: Tue Jul 10, 2018 4:18 pm
by npolovenko
@PerfEngg, We don't have a support FTP. If you don't want to use a cloud storage please open a support ticket here:
https://support.nagios.com/tickets/
In the ticket, you will be able to privately share files with the support team.

Re: Nagios Service Crashing

Posted: Wed Jul 11, 2018 12:06 pm
by PerfEngg
shared the profile.zip file in Nagios support ticket

Re: Nagios Service Crashing

Posted: Wed Jul 11, 2018 2:29 pm
by scottwilkerson
PerfEngg wrote:shared the profile.zip file in Nagios support ticket
Closing thread and continue in Ticket