Nagios Support Forum

Posted: **Tue Jul 10, 2018 11:13 am**

I Upgraded our test environment for Nagios XI. I did the upgrade through the web interface. We upgraded from 5.4.13 to 5.5.0.
The message that showed up on the screen was that the upgrade did not succeed and that I should do the upgrade manually. However, when I refresh my web page the version at the bottom corner of my screen shows 5.5.0.

There is no Update History file shown on the Check for Updates page and the Update page shows "Your Nagios XI installation is up to date." What should I be looking for in the logs to see what failed?

Posted: **Tue Jul 10, 2018 12:57 pm**

Hello, @emartine. Did your web browser console message look similar to this?

Code: Select all

Nagios XI Upgrade Complete!
---------------------------


You can access the Nagios XI web interface by visiting:
    http://192.168.3.86/nagiosxi/

cp: cannot stat `upgrade.log': No such file or directory

If so, your system was indeed successfully upgraded. There was a small issue with the upgrade log but it's fixed now.

Posted: **Tue Jul 10, 2018 1:56 pm**

No. It actually said it failed and asked to be run manually.
Where can I find this information?

Posted: **Tue Jul 10, 2018 1:59 pm**

@emartine, Let's try the manual steps to see what's failing:

Code: Select all

cd /tmp
rm -rf nagiosxi xi*.tar.gz
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd nagiosxi
./upgrade

Please send me any errors you'll get during the upgrade.

Nagios Support Forum

Nagios Xi from 5.4.13 to 5.5 Failed..

Nagios Xi from 5.4.13 to 5.5 Failed..

Re: Nagios Xi from 5.4.13 to 5.5 Failed..

Re: Nagios Xi from 5.4.13 to 5.5 Failed..

Re: Nagios Xi from 5.4.13 to 5.5 Failed..