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Bulk Host Cloning and Import stop working after going to 5.5
Posted: Wed Jul 11, 2018 5:17 pm
by hqnguyen
After upgrading to 5.5, Bulk Host Cloning and Import failed while trying to apply.
failed1.jpg
A quick look at the hosts and services entries show that new entries for host and services were added but they are completely empty so the application failed.
failed2.jpg
failed3.JPG
Do we have a workaround or a fix for this?
Thanks,
Re: Bulk Host Cloning and Import stop working after going to
Posted: Wed Jul 11, 2018 8:59 pm
by rajasegar
I have encountered this before in previous versions.
Most of them related to the import file missing items like host_template or service_template.
You should attach the file you are trying to import to identify the root cause.
Re: Bulk Host Cloning and Import stop working after going to
Posted: Thu Jul 12, 2018 8:25 am
by scottwilkerson
Doing some investigation we did discover a change that could make this happen. This will be a 1 time fix.
Remove the blank host and services from your import
In the CCM -> Tools -> Config File Management
Click Delete Files
Write Configs
Verify Files
If all is Blue, Got to Apply Configuration
Now the import should work successfully.
There is a slight variant in how the configs are written in 5.5 and if you had txt configs from pre-5.5 (because they only normally upgrade on change), then it would fail.
Re: Bulk Host Cloning and Import stop working after going to
Posted: Thu Jul 12, 2018 9:07 am
by hqnguyen
That works! Thank you very much!
Re: Bulk Host Cloning and Import stop working after going to
Posted: Thu Jul 12, 2018 9:27 am
by tmcdonald
Great to hear! Did you have further (related) questions or are we good to lock this up?