Nagios Support Forum

After upgrading the XI System component status wont show the status anymore of the first three

it;s that they are in a UNKNOWN STATE

But nagios seems to be running fine

What operating system are you running on? Are they red status right now? There is a cron that runs that will check for the proper status of those processes. There should be a log in /usr/local/nagiosxi/var/sysstat.log - and if you hover over the icons what does it say in the tooltip?

UNKNOWN

[min_latency] => 0
[max_latency] => 1.68304
[avg_latency] => 0.03005778829604135
[min_execution_time] => 0.00159
[max_execution_time] => 10.01711
[avg_execution_time] => 0.22565664371772803
)

[activeservicecheckperf] => Array
(
[min_latency] => 0
[max_latency] => 1.7786
[avg_latency] => 0.03480955804804548
[min_execution_time] => 0
[max_execution_time] => 62.78395
[avg_execution_time] => 1.2129244211936006
)

)
LOAD:
Array
(
[load1] => 10.51
[load5] => 20.13
[load15] => 17.34
)
MEMORY:
Array
(
[total] => 122710
[used] => 5923
[free] => 17480
[shared] => 4187
[buffers] => 99306
[cached] => 111662
)
SWAP:
Array
(
[total] => 0
[used] => 0
[free] => 0
)

Here try this, this should show the last run of the commands that check if the services are running:

cat /usr/local/nagiosxi/var/sysstat.log | grep DAEMONS -C 25 | tail -38
Jul 13 15:34:56 usvanagiospxi3 ndo2db[123203]: Trimming timedevents.
Jul 13 15:34:56 usvanagiospxi3 ndo2db[123203]: Trimming systemcommands.
Jul 13 15:34:56 usvanagiospxi3 ndo2db[123203]: Trimming servicechecks.
Jul 13 15:34:56 usvanagiospxi3 ndo2db[123203]: Trimming hostchecks.
Jul 13 15:34:56 usvanagiospxi3 ndo2db[123203]: Trimming eventhandlers.
Jul 13 15:35:57 usvanagiospxi3 ndo2db[123203]: Trimming timedevents.
Jul 13 15:35:57 usvanagiospxi3 ndo2db[123203]: Trimming systemcommands.
Jul 13 15:35:57 usvanagiospxi3 ndo2db[123203]: Trimming servicechecks.
Jul 13 15:35:57 usvanagiospxi3 ndo2db[123203]: Trimming hostchecks.
Jul 13 15:35:57 usvanagiospxi3 ndo2db[123203]: Trimming eventhandlers.
OUTPUT=Jul 13 15:35:57 usvanagiospxi3 ndo2db[123203]: Trimming eventhandlers.
RETURNCODE=0
DAEMONS:
Array
(
[nagioscore] => Array
(
[daemon] => nagios
[output] => Jul 13 15:35:43 usvanagiospxi3 nagios[123195]: job 6083 (pid=127932): read() returned error 11
[return_code] => 0
[status] => 0
)

[pnp] => Array
(
[daemon] => npcd
[output] => └─62879 /usr/local/nagios/bin/npcd -d -f /usr/local/nagios/etc/pnp/npcd.cfg
[return_code] => 0
[status] => 0
)

[ndoutils] => Array
(
[daemon] => ndo2db
[output] => Jul 13 15:35:57 usvanagiospxi3 ndo2db[123203]: Trimming eventhandlers.
[return_code] => 0
[status] => 0
)
root@usvanagiospxi3:(07-13 11:09): /etc/snmp
#

@bosecorp, Please go to: And run: After that: Also, rebooting the server can help here as well.

it didnt work

action the actions button doesnt work either. the one next to the status icon.

Is it possible to run the following command on your nagiosxi database? I would like to see exactly what sysstat is grabbing. From the log you posted it looks like it should be showing up properly.

MariaDB [(none)]> SELECT * FROM nagiosxi.xi_sysstat WHERE metric = 'daemons';
+------------+---------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+---------------------+
| sysstat_id | metric | value | update_time |
+------------+---------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+---------------------+
| 20 | daemons | a:3:{s:10:"nagioscore";a:4:{s:6:"daemon";s:6:"nagios";s:6:"output";s:92:"Jul 16 14:34:20 usvanagiospxi3 nagios[54195]: job 2926 (pid=54390): read() returned error 11";s:11:"return_code";i:0;s:6:"status";i:0;}s:3:"pnp";a:4:{s:6:"daemon";s:4:"npcd";s:6:"output";s:90:" ??62879 /usr/local/nagios/bin/npcd -d -f /usr/local/nagios/etc/pnp/npcd.cfg";s:11:"return_code";i:0;s:6:"status";i:0;}s:8:"ndoutils";a:4:{s:6:"daemon";s:6:"ndo2db";s:6:"output";s:69:"Jul 16 14:33:58 usvanagiospxi3 ndo2db[54198]: Trimming eventhandlers.";s:11:"return_code";i:0;s:6:"status";i:0;}} | 2018-07-16 14:34:21 |
+------------+---------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+---------------------+
1 row in set (0.00 sec)

MariaDB [(none)]>

All normal, can you send us a profile or the apache error log from /var/log/error_log ? It looks like XI is not able to find this data, which is strange. It shows up properly in the DB so the next step is to figure out if it's not displaying correctly due to PHP errors.