Page 1 of 1

Stop notification for a service

Posted: Thu Jul 19, 2018 11:05 am
by smapple
Hi,

I am trying to stop the notifications for a service. I have disabled notifications on that particular host. In the Alert Setting I have set the notification as OFF. I have mass acknowledged as well. However still get the SMS and email every hour. Can you please let me know how do I stop this?

Re: Stop notification for a service

Posted: Thu Jul 19, 2018 11:54 am
by scottwilkerson
If you go to the service detail page for the service, and click on the advanced tab, you can click the X next to Notifications.

If you still are receiving them you could have multiple nagios parent processes, send the output of the following

Code: Select all

ps -ef|grep nagios.cfg
Also, what version of Nagios XI are you running?

Re: Stop notification for a service

Posted: Thu Jul 19, 2018 1:21 pm
by smapple
I am still receiving the notifications.

admin 12425 12400 0 11:19 pts/1 00:00:00 grep nagios.cfg
nagios 16379 1 0 Jul09 ? 00:09:20 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios 16397 16379 0 Jul09 ? 00:00:50 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios 27103 1 0 00:59 ? 00:00:23 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios 27113 27103 0 00:59 ? 00:00:02 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg

The version im using is 5.5.0

Re: Stop notification for a service

Posted: Thu Jul 19, 2018 1:36 pm
by scottwilkerson
This is what I suspected, run the following

Code: Select all

service nagios stop
killall -9 nagios
service nagios start

Re: Stop notification for a service

Posted: Thu Jul 19, 2018 1:39 pm
by smapple
I have done this. I WIll let you know if I run into issues again.

Re: Stop notification for a service

Posted: Thu Jul 19, 2018 1:54 pm
by lmiltchev
Sure - let us know. We will keep this thread open for the time being.