Nagios Support Forum

Hello. I recently upgraded Nagios XI from 5.4.13 to 5.5.1. After the update I had some /etc/sudoers issue that I have finally worked out. However, during the period where things were a little screwy I added a user named bobtest. This user works without issue. However, when I click on the name of any other user in the 'Manage Users' admin interface, the page that loads has the details for the newly created bobtest user. The info in Username, Name, and Email Address all contain the values that belong to bobtest. Security Settings and API Settings do not seem to be impacted.

I even tried using a different browser to make sure it wasn't some weird cookie or form autofill messing with things, but the other browser experienced the same behavior. I've also tested after completely rebooting the server to make sure there are no weird extra processes. I've also ran the repair_databases script. All with no visible affect.

I can still login as the other users and notifications are still being sent to the correct email addresses. I've also viewed the entries in the xi_users table of the nagiosxi database and the data in there seems to still be correct.

I also just tested making a change to the Name of the new bobtest user to see if it would get propagated to the other users, but it has not, it's still the values that were originally created for the bobtest user.

I would appreciate any help someone might provide as I'm really scratching my head at this one. I'm hoping this will also have some affect on the behavior I'm seeing with the CCM Limited controls and what is visible to the new bobtest user, but will wait until this user issue is addressed before I dive further into the CCM Limited issue.

I updated the subject to try to be more descriptive of the problem I am facing as I can't move forward with using XI 5.5 in production until this issue is resolved.

If you hover your mouse over the usernames you should see each username has a unique link. For example:

http://nagiosxi_ip/nagiosxi/admin/users.php?edit=1&user_id[]=1
http://nagiosxi_ip/nagiosxi/admin/users.php?edit=1&user_id[]=2
etc..

Or you can also right click the usernames and open the link in a new tab. Are the usernames pointing to the same link?

Okay, you can lock this topic. It was a weird interaction with the LastPass browser plugin that was overwriting the form fields even though I show no saved form data and have that functionality turned off. It's not a Nagios XI issue. Thanks for the help.