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Not possible to delete Scheduled Downtime
Posted: Wed Jul 25, 2018 5:58 pm
by giponino
Hi, we have a RedHat server on Azure with Nagios XI 5.5.1. Recently we added a scheduled downtime for a long period for one host and all its services, until year 2050. Now I need to remove it but I can't. I can see on host and services the black ball and the comics for the downtime period but:
- If I go under scheduled downtime page, host and its services are not present
- If I click the 'x' near comic inside host to manually delete downtime, it remove the comic but the black ball is still present. After that, if I restart the nagios monitoring engine the comic return in its position.
Is it a bug of XI 5.5.0/5.5.1? How I can remove the scheduled downtime?
Thank you
Matteo
Re: Not possible to delete Scheduled Downtime
Posted: Wed Jul 25, 2018 8:39 pm
by scottwilkerson
Can you post the output of the following
Re: Not possible to delete Scheduled Downtime
Posted: Thu Jul 26, 2018 1:29 am
by giponino
Hi, this is the output:
Code: Select all
nagios 16603 1 1 Jul25 ? 00:06:05 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios 16615 16603 0 Jul25 ? 00:00:01 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
Re: Not possible to delete Scheduled Downtime
Posted: Thu Jul 26, 2018 7:26 am
by scottwilkerson
Can you also show the following:
Additionally, please upload your
/usr/local/nagios/etc/nagios.cfg
Re: Not possible to delete Scheduled Downtime
Posted: Thu Jul 26, 2018 11:31 am
by giponino
Here the output:
Code: Select all
ls -al /usr/local/nagios/var/rw
total 4
drwxrwsr-x. 2 nagios nagios 39 Jul 25 22:50 .
drwxrwxr-x. 6 nagios nagios 4096 Jul 26 17:26 ..
prw-rw---- 1 nagios nagios 0 Jul 25 22:50 nagios.cmd
srw-rw---- 1 nagios nagios 0 Jul 25 22:50 nagios.qh
Re: Not possible to delete Scheduled Downtime
Posted: Thu Jul 26, 2018 12:24 pm
by scottwilkerson
does this file exist?
Code: Select all
ls -al /usr/local/nagios/var/objects.precache
Re: Not possible to delete Scheduled Downtime
Posted: Thu Jul 26, 2018 3:03 pm
by giponino
Yes!
Code: Select all
ls -al /usr/local/nagios/var/objects.precache
-rw-r--r--. 1 nagios nagios 2971496 Jul 25 22:50 /usr/local/nagios/var/objects.precache
Re: Not possible to delete Scheduled Downtime
Posted: Thu Jul 26, 2018 3:37 pm
by scottwilkerson
I'm not sure if this is related because we have not had any other reports of this behavior, but 5.5.2 came out today and it did have several other issues that were resolved revolving around downtime.
Possibly an upgrade would remove the issue
Re: Not possible to delete Scheduled Downtime
Posted: Fri Jul 27, 2018 7:01 am
by giponino
Hi,
we upgraded to 5.5.2 but we have the same problem. Is it possible to move the ticket under "Customer Support" section?
Re: Not possible to delete Scheduled Downtime
Posted: Fri Jul 27, 2018 8:53 am
by scottwilkerson
giponino wrote:Hi,
we upgraded to 5.5.2 but we have the same problem. Is it possible to move the ticket under "Customer Support" section?
Yes please open a ticket at
https://support.nagios.com/tickets/
reference this thread.
Thanks.
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