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acknowledge doesn't persist
Posted: Tue Jul 31, 2018 1:50 pm
by demr
Hi!
After upgrade to 5.5.1 (and again in 5.5.2) acknowledge in service problems does not persist.
I acknowledged a service issue and an hour later I was receiving notifications again, and the acknowledge was not there anymore.
It is like the "sticky" checkbox is not working.
Any suggestion on this?
This installation is on CentOS 6.1.
Regards
Enzo
Re: acknowledge doesn't persist
Posted: Tue Jul 31, 2018 2:26 pm
by scottwilkerson
Can you show the output of
Re: acknowledge doesn't persist
Posted: Wed Aug 01, 2018 7:26 am
by demr
This is the output:
Code: Select all
[root@alfa044 ~]# ps -ef|grep nagios.cfg
nagios 8300 1 0 Jul18 ? 00:29:35 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios 8376 8300 0 Jul18 ? 00:00:40 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
root 13672 13621 0 09:25 pts/0 00:00:00 grep nagios.cfg
nagios 15332 1 0 Jul31 ? 00:02:07 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios 15377 15332 0 Jul31 ? 00:00:02 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
Regards
Enzo
Re: acknowledge doesn't persist
Posted: Wed Aug 01, 2018 8:12 am
by scottwilkerson
You chave multiple parent processes that can cause this.
Run the following:
Code: Select all
service nagios stop
killall -9 nagios
service nagios start
this should resolve the issue
Re: acknowledge doesn't persist
Posted: Wed Aug 01, 2018 11:12 am
by demr
Thank you!
After killing those processes, it seems to be working properly.
Regards
Enzo
Re: acknowledge doesn't persist
Posted: Wed Aug 01, 2018 11:31 am
by scottwilkerson
demr wrote:Thank you!
After killing those processes, it seems to be working properly.
Regards
Enzo
Excellent
Locking