Page 1 of 1

Scheduled reports 5.5.2 hostgroup data missing

Posted: Thu Aug 02, 2018 8:03 am
by CBoekhuis
After upgrade from 5.4.13 to 5.5.2 the schedules reports are changed.
Host data for a hostgroup only shows the average values. Hosts in the hostgroup are not showing anymore. Same for the service data.
I'll attach 2 reports , one from 5.4.13 en one from 5.5.2

Regards,
Christian

Re: Scheduled reports 5.5.2 hostgroup data missing

Posted: Thu Aug 02, 2018 10:36 am
by lmiltchev
I was able to recreate the issue in house, and filed an internal bug report (task_id=13479). Thank you for reporting the problem!

Re: Scheduled reports 5.5.2 hostgroup data missing

Posted: Fri Aug 03, 2018 2:04 am
by CBoekhuis
OK.
I'll wait for the fix. Hope soon, the current reports, landed at the management, where really poor in content. :cry:

With kind regards,

Christian

Re: Scheduled reports 5.5.2 hostgroup data missing

Posted: Fri Aug 03, 2018 9:57 am
by lmiltchev
I don't have an ETA but expect to have it fixed in the next release of Nagios XI.

Re: Scheduled reports 5.5.2 hostgroup data missing

Posted: Fri Aug 03, 2018 11:03 am
by CBoekhuis
Hi,
what is the ETA of the next release?

Regards,
Christian

Re: Scheduled reports 5.5.2 hostgroup data missing

Posted: Fri Aug 03, 2018 11:28 am
by lmiltchev
I don't have an ETA yet however, I believe I have a "workaround" for you.

So, after discussing the issue with our developers, I found out that the host data is still there. We added an option to show the hosts in a hostgroup "on demand" by clicking on the "Show details" link in the SLA report. However, this link doesn't always show up. This will be fixed in the next release. For the time being, you can try:

1. Go to Reports > SLA Report, select a hostgroup from the drop-down menu and click on "Run". The "Show details" link will be missing.
2. Click on the SLA Report link on the left. The "Show details" link will show up.
3. Click on the "Show details" link to view the "full" report.
4. Download the report as PDF and/or optionally, schedule the report.

Let me know if this helped.

Re: Scheduled reports 5.5.2 hostgroup data missing

Posted: Mon Aug 06, 2018 3:26 am
by CBoekhuis
Hi,

the manual workround did work. I was able to generate the requested management reports.
Hope the fix will come soon.

Thanks so far,

Kind Regards,
Christian

Re: Scheduled reports 5.5.2 hostgroup data missing

Posted: Mon Aug 06, 2018 8:36 am
by lmiltchev
I am glad I could help! :)

I will be locking this topic now. If you have any more questions/issues, please start a new thread. Thank you!