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XI sending SMS message via Multitech rCell
Posted: Wed Aug 29, 2018 9:24 am
by lorejo
We have a Multitech Mutliconnect rCell model MTR-LAT1. We are able to send test text messages successfully from the router.
We installed the iSMS component on XI, enabled SMS on the multitech and attempted to send a test message. This does not work.
Question, is the iSMS component compatible with the newer Multitech Mutliconnect rCell model MTR-LAT1? Are we using the correct XI component?
Thanks in advance for your assistance.
Re: XI sending SMS message via Multitech rCell
Posted: Wed Aug 29, 2018 12:42 pm
by jforcier
Did you configure the iSMS component within XI?
From the top XI navbar click 'Admin', then click 'Manage Components' on the left menu under 'System Extensions'. Now click on the settings icon next to the iSMS component.
On the component settings page, make sure to set the following options:
• Check the Enable Integration option
• Supply the IP Address of the iSMS modem
• Ensure the HTTP Port matches the iSMS modem configuration (default port = 81)
• Supply the Username and Password to authenticate to the iSMS modem
Click the Apply Settings button to save your settings.
Re: XI sending SMS message via Multitech rCell
Posted: Wed Aug 29, 2018 2:54 pm
by cdienger
The component is not compatible with newer Multitech devices but we are currently working on updating it.
The details of the MTR API that the new component will use can be found on Multitech's site:
http://www.multitech.net/developer/soft ... reference/
With specifics on sending SMS at:
http://www.multitech.net/developer/soft ... /send_sms/
Re: XI sending SMS message via Multitech rCell
Posted: Tue Sep 04, 2018 3:20 pm
by lorejo
Do you have any idea when the new component will be available? I am considering trading in my new Multitech for an older model that works with the existing component. Thanks in advance for your input.
Re: XI sending SMS message via Multitech rCell
Posted: Wed Sep 05, 2018 10:29 am
by cdienger
An eta isn't available but I plan to work on it this week an prepare it for QA testing.
Re: XI sending SMS message via Multitech rCell
Posted: Wed Sep 26, 2018 7:40 am
by lorejo
Any progress on the wizard? Also, we are available to assist in testing.
Thanks..
Re: XI sending SMS message via Multitech rCell
Posted: Wed Sep 26, 2018 4:58 pm
by cdienger
We've completed most of the testing and it should be available soon. Sorry I don't have specifics.
Re: XI sending SMS message via Multitech rCell
Posted: Fri Sep 28, 2018 1:07 pm
by cdienger
Re: XI sending SMS message via Multitech rCell
Posted: Tue Oct 16, 2018 9:49 am
by lorejo
Thanks. We have installed the component and it works great.
Re: XI sending SMS message via Multitech rCell
Posted: Tue Oct 16, 2018 10:33 am
by cdienger
Glad to hear!