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No longer receiving mms emails from Nagios

Posted: Fri Oct 19, 2018 10:53 am
by OpsTeam
Up until Monday of this week we were able to send to the email address of our cell phones. We have a contact setup in Nagios with an email address of a distribution group that is setup in our on prem Exchange box. This group contains contacts where each contact is the cell phone email address for our team members. i.e. [email protected]. Monday at noon all phones on AT&T stopped receiving notifications, Verizon users did not. I did some digging and found out AT&T was blocking our exchange box for those types of messages if they contained a link. In the midst of trying to remove the default response and nagios links that appear in the notifications I managed to break all notifications for everyone. I modified the notification template and deployed to all users, that's when notifications stopped for everything. Fortunately we had a backup I was able to restore to that fixed everything. As a workaround we've added the AT&T users' company email addresses to the distribution group.

In Exchange I set each of the contact's messageformat and messagebodyformat to text. I then sent a test message from my company mailbox to each of the contact addresses where all were successful in reaching the user's cell phone. I added them to a new distribution group and sent another test, all received the test. I created a new contact in Nagios using this new distribution group, added it to the contact list for a service, and modified the thresholds to trigger an alert. No dice... Nobody received the "text". I added my email address to this distro and I received the email but still nobody received the text.

Is there something I'm missing in Nagios to send these in a text format? We're using the sendmail method, could that be part of the issue? I'm sorry for such a long post but I feel like I'm spinning my wheels at this moment.

Re: No longer receiving mms emails from Nagios

Posted: Fri Oct 19, 2018 2:41 pm
by tgriep
When the XI system is setup to use Sendmail as the Mail Method, it uses the local mailer daemon (Postfix / Sendmail) and it is logged in this file.

Code: Select all

/var/log/maillog
Check that file for any errors when you are sending a test email to the distribution group email address and post it here.

Re: No longer receiving mms emails from Nagios

Posted: Sat Oct 20, 2018 8:19 am
by OpsTeam
I don't have a maillog file in /var/log/. Just a mysqld and a yum log.

Re: No longer receiving mms emails from Nagios

Posted: Mon Oct 22, 2018 8:43 am
by tgriep
Can you run the following commands as root on the Nagios server and post the output here?

Code: Select all

echo 'select * from xi_options;' |mysql -t -u root -pnagiosxi nagiosxi |grep mail_method
ps -ef --cols=300
Thanks.

Re: No longer receiving mms emails from Nagios

Posted: Wed Oct 24, 2018 9:28 am
by OpsTeam
Error 1049 (42000): Unkown database 'nagiosxi'

I'll have to dig up what the db name is.

I did some more testing via powershell from my exchange box this morning. This might be related to the from address being the root@localhost format. I've tried adjusting the nagios.cfg file with admin_email=[email protected] which is a configured inbox in our domain but the from is still showing [email protected]. I did a nagios reload after making these changes.

I looked at the notify by email (host and server) commands and I don't see any switches specifying the from address. Speaking of, is that switch something like this?

Re: No longer receiving mms emails from Nagios

Posted: Wed Oct 24, 2018 9:44 am
by tgriep
Yes, to change the from address in the email command, you would add the -r [email protected] to it.

The nagiosxi database on your server is hosted by the Postgres database, so the command would be the following to get the mail method settings.

Code: Select all

echo 'select * from xi_options;' |psql nagiosxi nagiosxi |grep mail_method
Can you also, run this command as root and post the output here?

Code: Select all

ps -ef --cols=300
Thanks.

Re: No longer receiving mms emails from Nagios

Posted: Wed Oct 24, 2018 9:55 am
by OpsTeam

Code: Select all

      121 | mail_method                                       | sendmail

Code: Select all

UID        PID  PPID  C STIME TTY          TIME CMD
root         1     0  0 Feb27 ?        00:01:04 /sbin/init
root         2     0  0 Feb27 ?        00:00:00 [kthreadd]
root         3     2  0 Feb27 ?        1-03:28:23 [migration/0]
root         4     2  0 Feb27 ?        05:58:22 [ksoftirqd/0]
root         5     2  0 Feb27 ?        00:00:00 [stopper/0]
root         6     2  0 Feb27 ?        06:31:07 [watchdog/0]
root         7     2  0 Feb27 ?        1-09:37:18 [migration/1]
root         8     2  0 Feb27 ?        00:00:00 [stopper/1]
root         9     2  0 Feb27 ?        13:50:07 [ksoftirqd/1]
root        10     2  0 Feb27 ?        07:45:30 [watchdog/1]
root        11     2  0 Feb27 ?        1-09:11:42 [migration/2]
root        12     2  0 Feb27 ?        00:00:00 [stopper/2]
root        13     2  0 Feb27 ?        13:30:44 [ksoftirqd/2]
root        14     2  0 Feb27 ?        07:27:28 [watchdog/2]
root        15     2  0 Feb27 ?        1-08:52:54 [migration/3]
root        16     2  0 Feb27 ?        00:00:00 [stopper/3]
root        17     2  0 Feb27 ?        13:03:02 [ksoftirqd/3]
root        18     2  0 Feb27 ?        07:12:17 [watchdog/3]
root        19     2  0 Feb27 ?        1-08:57:37 [migration/4]
root        20     2  0 Feb27 ?        00:00:00 [stopper/4]
root        21     2  0 Feb27 ?        12:20:29 [ksoftirqd/4]
root        22     2  0 Feb27 ?        07:00:29 [watchdog/4]
root        23     2  0 Feb27 ?        1-08:08:23 [migration/5]
root        24     2  0 Feb27 ?        00:00:00 [stopper/5]
root        25     2  0 Feb27 ?        12:12:28 [ksoftirqd/5]
root        26     2  0 Feb27 ?        06:46:40 [watchdog/5]
root        27     2  0 Feb27 ?        1-18:28:01 [events/0]
root        28     2  1 Feb27 ?        2-11:20:54 [events/1]
root        29     2  0 Feb27 ?        2-07:29:04 [events/2]
root        30     2  0 Feb27 ?        2-05:25:53 [events/3]
root        31     2  0 Feb27 ?        2-05:57:26 [events/4]
root        32     2  0 Feb27 ?        2-02:06:29 [events/5]
root        33     2  0 Feb27 ?        00:00:00 [events/0]
root        34     2  0 Feb27 ?        00:00:00 [events/1]
root        35     2  0 Feb27 ?        00:00:00 [events/2]
root        36     2  0 Feb27 ?        00:00:00 [events/3]
root        37     2  0 Feb27 ?        00:00:00 [events/4]
root        38     2  0 Feb27 ?        00:00:00 [events/5]
root        39     2  0 Feb27 ?        00:00:00 [events_long/0]
root        40     2  0 Feb27 ?        00:00:00 [events_long/1]
root        41     2  0 Feb27 ?        00:00:00 [events_long/2]
root        42     2  0 Feb27 ?        00:00:00 [events_long/3]
root        43     2  0 Feb27 ?        00:00:00 [events_long/4]
root        44     2  0 Feb27 ?        00:00:00 [events_long/5]
root        45     2  0 Feb27 ?        00:00:00 [events_power_ef]
root        46     2  0 Feb27 ?        00:00:00 [events_power_ef]
root        47     2  0 Feb27 ?        00:00:00 [events_power_ef]
root        48     2  0 Feb27 ?        00:00:00 [events_power_ef]
root        49     2  0 Feb27 ?        00:00:00 [events_power_ef]
root        50     2  0 Feb27 ?        00:00:00 [events_power_ef]
root        51     2  0 Feb27 ?        00:00:00 [cgroup]
root        52     2  0 Feb27 ?        00:00:00 [khelper]
root        53     2  0 Feb27 ?        00:00:00 [netns]
root        54     2  0 Feb27 ?        00:00:00 [async/mgr]
root        55     2  0 Feb27 ?        00:00:00 [pm]
root        56     2  0 Feb27 ?        01:44:34 [sync_supers]
root        57     2  0 Feb27 ?        02:05:44 [bdi-default]
root        58     2  0 Feb27 ?        00:00:00 [kintegrityd/0]
root        59     2  0 Feb27 ?        00:00:00 [kintegrityd/1]
root        60     2  0 Feb27 ?        00:00:00 [kintegrityd/2]
root        61     2  0 Feb27 ?        00:00:00 [kintegrityd/3]
root        62     2  0 Feb27 ?        00:00:00 [kintegrityd/4]
root        63     2  0 Feb27 ?        00:00:00 [kintegrityd/5]
root        64     2  0 Feb27 ?        20:17:07 [kblockd/0]
root        65     2  1 Feb27 ?        2-15:29:42 [kblockd/1]
root        66     2  1 Feb27 ?        2-13:39:59 [kblockd/2]
root        67     2  1 Feb27 ?        2-12:07:52 [kblockd/3]
root        68     2  1 Feb27 ?        2-10:46:48 [kblockd/4]
root        69     2  1 Feb27 ?        2-09:39:01 [kblockd/5]
root        70     2  0 Feb27 ?        00:00:00 [kacpid]
root        71     2  0 Feb27 ?        00:00:00 [kacpi_notify]
root        72     2  0 Feb27 ?        00:00:00 [kacpi_hotplug]
root        73     2  0 Feb27 ?        00:00:00 [ata_aux]
root        74     2  0 Feb27 ?        00:00:00 [ata_sff/0]
root        75     2  0 Feb27 ?        00:00:00 [ata_sff/1]
root        76     2  0 Feb27 ?        00:00:00 [ata_sff/2]
root        77     2  0 Feb27 ?        00:00:00 [ata_sff/3]
root        78     2  0 Feb27 ?        00:00:00 [ata_sff/4]
root        79     2  0 Feb27 ?        00:00:00 [ata_sff/5]
root        80     2  0 Feb27 ?        00:00:00 [ksuspend_usbd]
root        81     2  0 Feb27 ?        00:00:00 [khubd]
root        82     2  0 Feb27 ?        00:00:00 [kseriod]
root        83     2  0 Feb27 ?        00:00:00 [md/0]
root        84     2  0 Feb27 ?        00:00:00 [md/1]
root        85     2  0 Feb27 ?        00:00:00 [md/2]
root        86     2  0 Feb27 ?        00:00:00 [md/3]
root        87     2  0 Feb27 ?        00:00:00 [md/4]
root        88     2  0 Feb27 ?        00:00:00 [md/5]
root        89     2  0 Feb27 ?        00:00:00 [md_misc/0]
root        90     2  0 Feb27 ?        00:00:00 [md_misc/1]
root        91     2  0 Feb27 ?        00:00:00 [md_misc/2]
root        92     2  0 Feb27 ?        00:00:00 [md_misc/3]
root        93     2  0 Feb27 ?        00:00:00 [md_misc/4]
root        94     2  0 Feb27 ?        00:00:00 [md_misc/5]
root        95     2  0 Feb27 ?        00:00:00 [linkwatch]
root        97     2  0 Feb27 ?        00:06:01 [khungtaskd]
root        98     2  0 Feb27 ?        00:06:00 [kswapd0]
root        99     2  0 Feb27 ?        00:00:00 [ksmd]
root       100     2  0 Feb27 ?        03:35:09 [khugepaged]
root       101     2  0 Feb27 ?        00:00:00 [aio/0]
root       102     2  0 Feb27 ?        00:00:00 [aio/1]
root       103     2  0 Feb27 ?        00:00:00 [aio/2]
root       104     2  0 Feb27 ?        00:00:00 [aio/3]
root       105     2  0 Feb27 ?        00:00:00 [aio/4]
root       106     2  0 Feb27 ?        00:00:00 [aio/5]
root       107     2  0 Feb27 ?        00:00:00 [crypto/0]
root       108     2  0 Feb27 ?        00:00:00 [crypto/1]
root       109     2  0 Feb27 ?        00:00:00 [crypto/2]
root       110     2  0 Feb27 ?        00:00:00 [crypto/3]
root       111     2  0 Feb27 ?        00:00:00 [crypto/4]
root       112     2  0 Feb27 ?        00:00:00 [crypto/5]
root       119     2  0 Feb27 ?        00:00:00 [kthrotld/0]
root       120     2  0 Feb27 ?        00:00:00 [kthrotld/1]
root       121     2  0 Feb27 ?        00:00:00 [kthrotld/2]
root       122     2  0 Feb27 ?        00:00:00 [kthrotld/3]
root       123     2  0 Feb27 ?        00:00:00 [kthrotld/4]
root       124     2  0 Feb27 ?        00:00:00 [kthrotld/5]
root       125     2  0 Feb27 ?        00:00:00 [pciehpd]
root       127     2  0 Feb27 ?        00:00:00 [kpsmoused]
root       128     2  0 Feb27 ?        00:00:00 [usbhid_resumer]
root       129     2  0 Feb27 ?        00:00:00 [deferwq]
root       161     2  0 Feb27 ?        00:00:00 [kdmremove]
root       162     2  0 Feb27 ?        00:00:00 [kstriped]
root       343     2  0 Feb27 ?        00:00:00 [scsi_eh_0]
root       344     2  0 Feb27 ?        00:00:00 [scsi_eh_1]
root       351     2  0 Feb27 ?        1-10:15:38 [mpt_poll_0]
root       352     2  0 Feb27 ?        00:00:00 [mpt/0]
root       353     2  0 Feb27 ?        00:00:00 [scsi_eh_2]
root       428     2  0 Feb27 ?        00:00:00 [kdmflush]
root       430     2  0 Feb27 ?        00:00:00 [kdmflush]
root       448     2  1 Feb27 ?        2-20:01:34 [jbd2/dm-0-8]
root       449     2  0 Feb27 ?        00:00:00 [ext4-dio-unwrit]
root       535     1  0 Feb27 ?        00:00:00 /sbin/udevd -d
root       770     2  0 Feb27 ?        01:10:48 [vmmemctl]
root       798     2  0 Feb27 ?        00:00:00 [hd-audio0]
root       919     2  0 Feb27 ?        00:00:00 [jbd2/sda1-8]
root       920     2  0 Feb27 ?        00:00:00 [ext4-dio-unwrit]
root       953     2  0 Feb27 ?        00:35:39 [kauditd]
root       966     2  5 Feb27 ?        13-08:08:21 [flush-253:0]
root       973  1399  0 09:56 ?        00:00:00 sshd: root@pts/0
root      1199   973  0 09:56 pts/0    00:00:00 -bash
root      1301     1  0 Feb27 ?        03:19:13 auditd
root      1333     1  0 Feb27 ?        03:22:37 /sbin/rsyslogd -i /var/run/syslo                                                                  gd.pid -c 5
dbus      1348     1  0 Feb27 ?        00:00:00 dbus-daemon --system
root      1399     1  0 Feb27 ?        00:01:16 /usr/sbin/sshd
ntp       1421     1  0 Feb27 ?        00:08:54 ntpd -u ntp:ntp -p /var/run/ntpd                                                                  .pid -g
root      1689     1  0 Feb27 ?        00:29:50 /usr/libexec/postfix/master
postfix   1696  1689  0 Feb27 ?        00:16:40 qmgr -l -t fifo -u
root      1714     1  0 Feb27 ?        00:31:03 crond
root      1979     1  0 Feb27 tty1     00:00:00 /sbin/mingetty /dev/tty1
root      1981     1  0 Feb27 tty2     00:00:00 /sbin/mingetty /dev/tty2
root      1983     1  0 Feb27 tty3     00:00:00 /sbin/mingetty /dev/tty3
root      1985     1  0 Feb27 tty4     00:00:00 /sbin/mingetty /dev/tty4
root      1987     1  0 Feb27 tty5     00:00:00 /sbin/mingetty /dev/tty5
root      1989     1  0 Feb27 tty6     00:00:00 /sbin/mingetty /dev/tty6
root      1991   535  0 Feb27 ?        00:00:00 /sbin/udevd -d
root      1992   535  0 Feb27 ?        00:00:00 /sbin/udevd -d
apache    2065 63324  0 Oct23 ?        00:05:59 /usr/sbin/httpd
postgres  2195 62994  0 Oct23 ?        00:00:20 postgres: nagiosxi nagiosxi ::1(                                                                  47646) idle
root      9414     1  0 Sep14 ?        00:54:32 /usr/sbin/snmpd -LS0-6d -Lf /dev                                                                  /null -p /var/run/snmpd.pid
apache   14223 63324  0 Oct23 ?        00:08:27 /usr/sbin/httpd
postgres 14272 62994  0 Oct23 ?        00:00:28 postgres: nagiosxi nagiosxi ::1(                                                                  55475) idle
apache   17634 63324  0 Oct23 ?        00:03:10 /usr/sbin/httpd
postgres 17675 62994  0 Oct23 ?        00:00:11 postgres: nagiosxi nagiosxi ::1(                                                                  38721) idle
postfix  20091  1689  0 10:42 ?        00:00:00 pickup -l -t fifo -u
apache   24603 63324  0 Oct23 ?        00:09:20 /usr/sbin/httpd
postgres 24841 62994  0 Oct23 ?        00:00:31 postgres: nagiosxi nagiosxi ::1(                                                                  49026) idle
nagios   26961     1  2 10:45 ?        00:00:06 /usr/local/nagios/bin/nagios -d                                                                   /usr/local/nagios/etc/nagios.cfg
nagios   26962 26961  0 10:45 ?        00:00:01 /usr/local/nagios/bin/nagios --w                                                                  orker /usr/local/nagios/var/rw/nagios.qh
nagios   26963 26961  0 10:45 ?        00:00:00 /usr/local/nagios/bin/nagios --w                                                                  orker /usr/local/nagios/var/rw/nagios.qh
nagios   26964 26961  0 10:45 ?        00:00:00 /usr/local/nagios/bin/nagios --w                                                                  orker /usr/local/nagios/var/rw/nagios.qh
nagios   26965 26961  0 10:45 ?        00:00:00 /usr/local/nagios/bin/nagios --w                                                                  orker /usr/local/nagios/var/rw/nagios.qh
nagios   26966 26961  0 10:45 ?        00:00:00 /usr/local/nagios/bin/nagios --w                                                                  orker /usr/local/nagios/var/rw/nagios.qh
nagios   26967 26961  0 10:45 ?        00:00:00 /usr/local/nagios/bin/nagios --w                                                                  orker /usr/local/nagios/var/rw/nagios.qh
nagios   26968 26961  0 10:45 ?        00:00:00 /usr/local/nagios/bin/nagios --w                                                                  orker /usr/local/nagios/var/rw/nagios.qh
nagios   26969 26961  0 10:45 ?        00:00:00 /usr/local/nagios/bin/nagios --w                                                                  orker /usr/local/nagios/var/rw/nagios.qh
nagios   26970 26961  0 10:45 ?        00:00:01 /usr/local/nagios/bin/nagios --w                                                                  orker /usr/local/nagios/var/rw/nagios.qh
nagios   26973 63387  0 10:45 ?        00:00:00 /usr/local/nagios/bin/ndo2db -c                                                                   /usr/local/nagios/etc/ndo2db.cfg
nagios   26975 26973  7 10:45 ?        00:00:20 /usr/local/nagios/bin/ndo2db -c                                                                   /usr/local/nagios/etc/ndo2db.cfg
nagios   27041 26961  0 10:45 ?        00:00:00 /usr/local/nagios/bin/nagios -d                                                                   /usr/local/nagios/etc/nagios.cfg
apache   27628 63324  0 Oct23 ?        00:02:38 /usr/sbin/httpd
postgres 27756 62994  0 Oct23 ?        00:00:09 postgres: nagiosxi nagiosxi ::1(                                                                  58102) idle
root     27948     1  0 Oct01 ?        00:00:00 xinetd -stayalive -pidfile /var/                                                                  run/xinetd.pid
nagios   27967     1  0 Oct01 ?        00:00:00 /usr/local/nagios/bin/nrpe -c /u                                                                  sr/local/nagios/etc/nrpe.cfg -d
496      28993     1  0 Oct01 ?        00:00:00 shellinaboxd -u shellinabox -g s                                                                  hellinabox --cert=/var/lib/shellinabox --port=7878 --background=/var/run/shellin                                                                  aboxd.pid --disable-ssl-menu -s /:SSH --localhost-only --css white-on-black.css
496      28994 28993  0 Oct01 ?        00:00:00 shellinaboxd -u shellinabox -g s                                                                  hellinabox --cert=/var/lib/shellinabox --port=7878 --background=/var/run/shellin                                                                  aboxd.pid --disable-ssl-menu -s /:SSH --localhost-only --css white-on-black.css
apache   29016 63324  0 Oct23 ?        00:02:23 /usr/sbin/httpd
postgres 29688 62994  0 Oct23 ?        00:00:08 postgres: nagiosxi nagiosxi ::1(                                                                  51593) idle
postfix  34118  1689  0 10:49 ?        00:00:00 smtp -t unix -u
nagios   35058 26970  1 10:50 ?        00:00:00 /usr/bin/perl -w /usr/local/nagi                                                                  os/libexec/check_snmp_storage_wizard.pl -H 192.168.11.52 -C public --v2c -m ^/z$                                                                   -w 90 -c 95 -f
root     35078  1714  0 10:50 ?        00:00:00 CROND
root     35079  1714  0 10:50 ?        00:00:00 CROND
root     35080  1714  0 10:50 ?        00:00:00 CROND
root     35081  1714  0 10:50 ?        00:00:00 CROND
root     35082  1714  0 10:50 ?        00:00:00 CROND
root     35083  1714  0 10:50 ?        00:00:00 CROND
nagios   35087 35078  0 10:50 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/                                                                  local/nagiosxi/cron/perfdataproc.php >> /usr/local/nagiosxi/var/perfdataproc.log                                                                   2>&1
nagios   35090 35087  1 10:50 ?        00:00:00 /usr/bin/php -q /usr/local/nagio                                                                  sxi/cron/perfdataproc.php
nagios   35097 35080  0 10:50 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/                                                                  local/nagiosxi/cron/event_handler.php >> /usr/local/nagiosxi/var/event_handler.l                                                                  og 2>&1
nagios   35098 35083  0 10:50 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/                                                                  local/nagiosxi/cron/sysstat.php >> /usr/local/nagiosxi/var/sysstat.log 2>&1
nagios   35101 35079  0 10:50 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/                                                                  local/nagiosxi/cron/feedproc.php >> /usr/local/nagiosxi/var/feedproc.log 2>&1
nagios   35102 35082  0 10:50 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/                                                                  local/nagiosxi/cron/cmdsubsys.php >> /usr/local/nagiosxi/var/cmdsubsys.log 2>&1
nagios   35103 35081  0 10:50 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/                                                                  local/nagiosxi/cron/eventman.php >> /usr/local/nagiosxi/var/eventman.log 2>&1
nagios   35107 35097  1 10:50 ?        00:00:00 /usr/bin/php -q /usr/local/nagio                                                                  sxi/cron/event_handler.php
nagios   35108 35098  1 10:50 ?        00:00:00 /usr/bin/php -q /usr/local/nagio                                                                  sxi/cron/sysstat.php
nagios   35111 35101  1 10:50 ?        00:00:00 /usr/bin/php -q /usr/local/nagio                                                                  sxi/cron/feedproc.php
nagios   35112 35102  2 10:50 ?        00:00:00 /usr/bin/php -q /usr/local/nagio                                                                  sxi/cron/cmdsubsys.php
nagios   35113 35103  2 10:50 ?        00:00:00 /usr/bin/php -q /usr/local/nagio                                                                  sxi/cron/eventman.php
postgres 35115 62994  0 10:50 ?        00:00:00 postgres: nagiosxi nagiosxi ::1(                                                                  46323) idle
postgres 35131 62994  0 10:50 ?        00:00:00 postgres: nagiosxi nagiosxi ::1(                                                                  46330) idle
postgres 35140 62994  0 10:50 ?        00:00:00 postgres: nagiosxi nagiosxi ::1(                                                                  46332) idle
postgres 35150 62994  0 10:50 ?        00:00:00 postgres: nagiosxi nagiosxi ::1(                                                                  46333) idle
postgres 35168 62994  0 10:50 ?        00:00:00 postgres: nagiosxi nagiosxi ::1(                                                                  46335) idle
postgres 35173 62994  0 10:50 ?        00:00:00 postgres: nagiosxi nagiosxi ::1(                                                                  46336) idle
nagios   35350 26964  2 10:50 ?        00:00:00 /usr/bin/perl -w /usr/local/nagi                                                                  os/libexec/check_snmp_storage_wizard.pl -H 192.168.1.95 -C public --v2c -m ^/z$                                                                   -w 95 -c 98 -f
nagios   35372 26968  0 10:50 ?        00:00:00 /usr/local/nagios/libexec/check_                                                                  nrpe -H myserver.mydomain.local -t 75 -c check_cpu_stats -a -w 85 -c 95
nagios   35397 26962  0 10:50 ?        00:00:00 /usr/local/nagios/libexec/check_                                                                  nt -H 192.168.0.10 -s EN3KrP081gL5wxP -t 120 -p 12489 -v COUNTER -l \Paging File                                                                  (_Total)\% Usage Paging File usage is %.2f %% -w 95 -c 98
root     35405  1199  0 10:50 pts/0    00:00:00 ps -ef --cols=300
apache   37905 63324  0 Oct23 ?        00:06:56 /usr/sbin/httpd
postgres 38047 62994  0 Oct23 ?        00:00:23 postgres: nagiosxi nagiosxi ::1(                                                                  41495) idle
apache   38472 63324  0 Oct23 ?        00:06:59 /usr/sbin/httpd
postgres 38635 62994  0 Oct23 ?        00:00:23 postgres: nagiosxi nagiosxi ::1(                                                                  41953) idle
apache   43327 63324  0 Oct23 ?        00:04:26 /usr/sbin/httpd
postgres 43501 62994  0 Oct23 ?        00:00:14 postgres: nagiosxi nagiosxi ::1(                                                                  54892) idle
root     45352  1399  0 09:45 ?        00:00:00 sshd: root@notty
root     45404 45352  0 09:45 ?        00:00:00 /usr/libexec/openssh/sftp-server
root     49605     1  0 Oct01 ?        00:12:54 /usr/sbin/snmptrapd -Ln -p /var/                                                                  run/snmptrapd.pid
root     49688     1  0 Oct01 ?        00:20:01 /usr/bin/perl /usr/sbin/snmptt -                                                                  -daemon
snmptt   49689 49688  0 Oct01 ?        00:13:11 /usr/bin/perl /usr/sbin/snmptt -                                                                  -daemon
apache   51411 63324  0 02:09 ?        00:01:44 /usr/sbin/httpd
postgres 52451 62994  0 02:10 ?        00:00:05 postgres: nagiosxi nagiosxi ::1(                                                                  37332) idle
apache   55103 63324  0 Oct23 ?        00:07:01 /usr/sbin/httpd
postgres 55290 62994  0 Oct23 ?        00:00:23 postgres: nagiosxi nagiosxi ::1(                                                                  54448) idle
root     60046  1399  0 09:53 ?        00:00:00 sshd: root@notty
root     60116 60046  0 09:53 ?        00:00:00 /usr/libexec/openssh/sftp-server
apache   60405 63324  0 Oct23 ?        00:09:38 /usr/sbin/httpd
postgres 60643 62994  0 Oct23 ?        00:00:31 postgres: nagiosxi nagiosxi ::1(                                                                  55332) idle
postfix  62433  1689  0 10:29 ?        00:00:00 cleanup -z -t unix -u
postgres 62994     1  0 Oct18 ?        00:02:43 /usr/bin/postmaster -p 5432 -D /                                                                  var/lib/pgsql/data
postgres 63144 62994  0 Oct18 ?        00:10:15 postgres: logger process                                                                          
root     63149     1  0 Oct18 ?        00:00:00 /bin/sh /usr/bin/mysqld_safe --d                                                                  atadir=/var/lib/mysql --socket=/var/lib/mysql/mysql.sock --pid-file=/var/run/mys                                                                  qld/mysqld.pid --basedir=/usr --user=mysql
postgres 63197 62994  0 Oct18 ?        00:44:14 postgres: writer process                                                                          
postgres 63198 62994  0 Oct18 ?        00:37:15 postgres: wal writer process                                                                      
postgres 63200 62994  0 Oct18 ?        00:14:08 postgres: autovacuum launcher pr                                                                  ocess
postgres 63203 62994  0 Oct18 ?        00:07:53 postgres: stats collector proces                                                                  s
mysql    63258 63149  3 Oct18 ?        05:12:25 /usr/libexec/mysqld --basedir=/u                                                                  sr --datadir=/var/lib/mysql --user=mysql --log-error=/var/log/mysqld.log --pid-f                                                                  ile=/var/run/mysqld/mysqld.pid --socket=/var/lib/mysql/mysql.sock
root     63324     1  0 Oct18 ?        00:10:41 /usr/sbin/httpd
nagios   63352     1  0 Oct18 ?        00:04:30 /usr/local/nagios/bin/npcd -d -f                                                                   /usr/local/nagios/etc/pnp/npcd.cfg
nagios   63387     1  0 Oct18 ?        00:00:00 /usr/local/nagios/bin/ndo2db -c                                                                   /usr/local/nagios/etc/ndo2db.cfg


Re: No longer receiving mms emails from Nagios

Posted: Wed Oct 24, 2018 11:34 am
by tgriep
Your server is configured to use the postfix mailer daemon for sending emails and I would like you to post the rsyslog configuration file so we can determine the location where it stores the Postfix log files.
Typically is is the /var/log/maillog file but you said earlier that it did not exist.

Can you get the following file and post it here?

Code: Select all

/etc/rsyslog.conf
Thanks

Re: No longer receiving mms emails from Nagios

Posted: Wed Oct 24, 2018 5:46 pm
by OpsTeam
Here you go

Re: No longer receiving mms emails from Nagios

Posted: Thu Oct 25, 2018 9:11 am
by tgriep
This setting from the rsyslog.conf file shows the location where rsyslog should be logging the Postfix log data.
# Log all the mail messages in one place.
mail.* -/var/log/maillog
I found this information on wht the file doesn't exist.
IMPORTANT: many syslogd implementations will not create files. You must create files before (re)starting syslogd.

So, lets create the file and set it's permissions by running the following as root.

Code: Select all

touch /var/log/maillog
chmod 600 /var/log/maillog
Then restart the processes by running

Code: Select all

service rsyslog restart
service postfix restart
Then check the /var/log/maillog to see id the mailer daemon is logging it's output there and then you can test sending to the distribution group from the Nagios server.