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Unable to Create Mail Templates, Template List Blank

Posted: Wed Oct 31, 2018 12:34 pm
by cgehring
Fresh install of Log Server 2.0.5 on Ubuntu 16.04.5, fully patched.

All system services seem to be running fine, email alerts work just fine, but always use the generic template. On attempt to add a new template, the dialog appears, and I get a success message on save, but nothing in the list. Now when attempting to create a new alert, there is nothing in the email template drop down. I have tried restarting services as mentioned in this post here:
https://support.nagios.com/forum/viewto ... te#p193803

This did not solve my issue. I've also tried full reboot of the server, and using different browsers (Chrome, Edge, Vivaldi).

Any clues where to look for issues would be appreciated.

Re: Unable to Create Mail Templates, Template List Blank

Posted: Wed Oct 31, 2018 4:54 pm
by lmiltchev
Nagios Log Server is officially supported only on CentOS and RHEL systems (as of now). Ubuntu is NOT supported.

https://assets.nagios.com/downloads/nag ... Server.pdf

Having said that, our developers are looking into this issue, and will be fixing it as soon as they can.

Re: Unable to Create Mail Templates, Template List Blank

Posted: Tue Nov 06, 2018 4:42 pm
by cgehring
Upgrading to 2.0.6 seems to have fixed the problem.

Thanks!

Re: Unable to Create Mail Templates, Template List Blank

Posted: Tue Nov 06, 2018 4:44 pm
by scottwilkerson
cgehring wrote:Upgrading to 2.0.6 seems to have fixed the problem.

Thanks!
Glad to hear the issue is resolved!

Locking thread.