NagiosXI Fusion install error...

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vishfx
Posts: 134
Joined: Tue Apr 24, 2018 12:30 pm

NagiosXI Fusion install error...

Post by vishfx »

Hi Nagios Team,

Am installing Nagios fusion using the below method on Red Hat Enterprise Linux Server release 7.3 (Maipo) :

Code: Select all

wget https://assets.nagios.com/downloads/nagiosfusion/fusion-latest.tar.gz
tar xzf fusion-latest.tar.gz
cd nagiosfusion
./fullinstall

It throws me the below error in install.log :

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Nagios Fusion Installation Log
==============================
DATE: Mon Nov  5 03:16:50 CST 2018

DISTRO INFO:
OracleServer
7.3
x86_64

=======================
Nagios Fusion Installer
=======================
This script will do a complete install of Nagios Fusion by executing all necessary sub-scripts.

IMPORTANT: This script should only be used on a 'clean' install of CentOS, RHEL, Ubuntu or Debian. To create such a clean install you should have
selected ONLY the 'Base' package in the OS installer.

Proceeding with installation...
Checking MySQL credentials...
MySQL not yet installed - that's okay.
THIS IS A NEW INSTALL!
Is there a way to install Nagios Fusion from https://repo.nagios.com/?repo=rpm-rhel ???

Kindly assist.

Regards,
Vish.
scottwilkerson
DevOps Engineer
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Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: NagiosXI Fusion install error...

Post by scottwilkerson »

We do not have Fusion available as an RPM install, however what you are seeing isn't an error, it is just the beginning of the install output.
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vishfx
Posts: 134
Joined: Tue Apr 24, 2018 12:30 pm

Re: NagiosXI Fusion install error...

Post by vishfx »

here is the bash console output.

install script fails with multiple errors as below:

Code: Select all

usermod: user 'apache' does not exist.
ERROR: MySQL not installed - exiting.
RESULT=1
install-issues-Capture.PNG
Regards,
Vish.
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lmiltchev
Former Nagios Staff
Posts: 13587
Joined: Mon May 23, 2011 12:15 pm

Re: NagiosXI Fusion install error...

Post by lmiltchev »

In your first post you said:
Am installing Nagios fusion using the below method on Red Hat Enterprise Linux Server release 7.3 (Maipo) :
however, in the install log we see:
Nagios Fusion Installation Log
==============================
DATE: Mon Nov 5 03:16:50 CST 2018

DISTRO INFO:
OracleServer
7.3
x86_64
Oracle Linux is NOT a supported OS. You would need to install Fusion on RHEL or CentOS.
Platform Support
As of the time of writing, Nagios Enterprises is only able to officially provide support for installing Nagios Fusion on the following Linux Distributions:
• RHEL 6.x 32-bit and 64-bit, RHEL 7.x
• CentOS 6.x 32-bit and 64-bit, CentOS 7.x
https://assets.nagios.com/downloads/nag ... ctions.pdf
Be sure to check out our Knowledgebase for helpful articles and solutions!
vishfx
Posts: 134
Joined: Tue Apr 24, 2018 12:30 pm

Re: NagiosXI Fusion install error...

Post by vishfx »

The OEL 7.x we use is 100% compatible with RHEL 7.x

Can we tweak the install script to install on OEL 7.x ?

Will this setup be supported by you folks ?

Regards,
Vish.
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lmiltchev
Former Nagios Staff
Posts: 13587
Joined: Mon May 23, 2011 12:15 pm

Re: NagiosXI Fusion install error...

Post by lmiltchev »

Can we tweak the install script to install on OEL 7.x ?
You are welcome to try. It is possible that Fusion will install and work on Oracle.
Will this setup be supported by you folks ?
Not officially, no. We will always try to help if we can, but we cannot guarantee that Fusion would work as intended if it is installed on a non-supported OS.
Be sure to check out our Knowledgebase for helpful articles and solutions!
vishfx
Posts: 134
Joined: Tue Apr 24, 2018 12:30 pm

Re: NagiosXI Fusion install error...

Post by vishfx »

Hi ,

I managed to install fusion.

however, getting the below error with nagiosadmin login:
login-err-Capture.PNG
I even tried reset using below command, but still getting same error.

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/usr/local/nagiosfusion/scripts/reset_nagiosadmin_password.sh --password=admin
Regards,
Vish.
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lmiltchev
Former Nagios Staff
Posts: 13587
Joined: Mon May 23, 2011 12:15 pm

Re: NagiosXI Fusion install error...

Post by lmiltchev »

Have you tried recovering your password by clicking on the "Forgot your password?" link?
Be sure to check out our Knowledgebase for helpful articles and solutions!
vishfx
Posts: 134
Joined: Tue Apr 24, 2018 12:30 pm

Re: NagiosXI Fusion install error...

Post by vishfx »

Hi ,

Dell will cover OS level support for OEL 7.x
And we have been running many a apps and never faced any compatibility issue due to compatibility with RHEL 7.x

Can you provide support for only the Nagios Fusion part ?

Also,
Am getting the below error while retrieving password :
pass-err-Capture.PNG
NOTE: email has the default values ( root@localhost or nagios@localhost )


Regards,
Vish.
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lmiltchev
Former Nagios Staff
Posts: 13587
Joined: Mon May 23, 2011 12:15 pm

Re: NagiosXI Fusion install error...

Post by lmiltchev »

Are you trying to log in with the nagiosadmin's password that you created on the "initial setup" or the password that you created for the AD/LDAP user?

Can you run the following command from the command line and show the output?

Code: Select all

echo 'select * from users;' | mysql -t -uroot -pfusion fusion
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