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NagiosXI Install Issue

Posted: Thu Mar 01, 2012 7:45 am
by pshankland
Hi,

I am trialling out NagiosXI before purchase. I have a fresh install of CentOS 6.2 64Bit minimal and have followed the instructions set out here -->http://assets.nagios.com/downloads/nagi ... ons.pdf<--

When I have got to the ./fullinstall command the system waits for a bit and then produces the error within the screenshot.

I have also attached the install.log.

Thanks.

Pete.

Re: NagiosXI Install Issue

Posted: Thu Mar 01, 2012 8:21 am
by scottwilkerson
For some reason 6.2 came without curl...

Try

Code: Select all

yum install curl -y
cd /tmp/nagiosxi
./fullinstall

Re: NagiosXI Install Issue

Posted: Thu Mar 01, 2012 9:25 am
by pshankland
Unfortunatly, not the answer:

Code: Select all

[root@ritim1 ~]# yum install curl -y
Loaded plugins: downloadonly, fastestmirror, presto
Loading mirror speeds from cached hostfile
 * base: centos.mirror.easycolocate.nl
 * extras: centos.mirror.transip.nl
 * rpmforge: apt.sw.be
 * updates: centos.mirror.easycolocate.nl
Setting up Install Process
Package curl-7.19.7-26.el6_1.2.x86_64 already installed and latest version
Nothing to do
[root@ritim1 ~]#
Any other suggestions?

Thanks.

Re: NagiosXI Install Issue

Posted: Thu Mar 01, 2012 10:33 am
by mguthrie
Is this system behind a proxy?

Are you able to run:

Code: Select all

yum update

Re: NagiosXI Install Issue

Posted: Thu Mar 01, 2012 10:35 am
by jglass
Maybe it's the 64 bit O/S...Note: Nagios XI can only be installed on a RHEL or CentOS Linux server. We highly recommend installing Nagios XI on a 32-bit server to ensure maximum compatibility with other Nagios addons.

Re: NagiosXI Install Issue

Posted: Thu Mar 01, 2012 10:36 am
by pshankland
Yes it is behind a proxy but has all been configured:

Code: Select all

[root@ritim1 ~]# yum update
Loaded plugins: downloadonly, fastestmirror, presto
Loading mirror speeds from cached hostfile
 * base: centos.mirror.easycolocate.nl
 * extras: centos.mirror.transip.nl
 * rpmforge: apt.sw.be
 * updates: centos.mirror.easycolocate.nl
Setting up Update Process
No Packages marked for Update
I should say that I have installed the RPMForge repo as always install ClamAV. Would this be causing an issue?

Thanks.

Re: NagiosXI Install Issue

Posted: Thu Mar 01, 2012 10:39 am
by pshankland
jglass wrote:Maybe it's the 64 bit O/S...Note: Nagios XI can only be installed on a RHEL or CentOS Linux server. We highly recommend installing Nagios XI on a 32-bit server to ensure maximum compatibility with other Nagios addons.
But within the NagiosXI install document it states the following is a fully supported product:
CentOS 5 & 6 32-bit and 64-bit
Thanks.

Re: NagiosXI Install Issue

Posted: Thu Mar 01, 2012 1:28 pm
by scottwilkerson
Can you attach your install.log so we can take a closer look.

thanks.

Re: NagiosXI Install Issue

Posted: Thu Mar 01, 2012 2:21 pm
by pshankland
scottwilkerson wrote:Can you attach your install.log so we can take a closer look.

thanks.
I included that in the first post.

Thanks.

Re: NagiosXI Install Issue

Posted: Thu Mar 01, 2012 2:40 pm
by scottwilkerson
Your install log seems to be cut off, it doesn't even have the errors in it...

I'm not sure if it is caused by ClamAV or that you "pre-installed" repoforge, however from the document you said you followed:
Important: Nagios Enterprises highly recommends and will only support installing Nagios XI on a newly installed, “clean” system (a bare minimal install with nothing else installed or configured).

Attempting to install Nagios XI on a pre-existing system with other applications already installed can cause the Nagios XI installation process to fail, critical system components and settings (e.g. database servers) to be modified in a way that negatively affects other applications, and previously installed applications to be automatically upgraded or removed. While installing XI on a system with other applications is possible, it is not recommended due to the possible interactions and complexity of multiple components that are required for Nagios XI to function. If you choose to ignore these warnings, you do so at your own risk.
You may want to try to remove ClamAV and try again.