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Different numbers for Unacknowledged Services on Dashes

Posted: Tue Nov 06, 2018 7:19 am
by bomahony
We scheduled downtime, including services.
Home Dash has 69 Unhandled Service Problems as per below.
Operations Center has 8 Unhandled.

The attached images were taken within 12seconds of each other.

Is this normal behavious?

Re: Different numbers for Unacknowledged Services on Dashes

Posted: Tue Nov 06, 2018 11:45 am
by npolovenko
Hello, @bomahony. First, please clear the browser's cache or try accessing these pages from a different browser.
Next, go to the admin menu, click on Manage Components in the left column and search for the Operations Center component. And let me know what version of it you have installed. The version number should be on the right.
Run the repair mysql script: mysqlcheck -r -f -uroot -pnagiosxi --all-databases
Run through the following commands to restart NDO2DB:
service nagios stop
service ndo2db stop
mv /usr/local/nagios/var/ndo2db.lock /usr/local/nagios/var/ndo2db.lock.bak
mv /usr/local/nagios/var/ndo.sock /usr/local/nagios/var/ndo.sock.bak
service ndo2db start
service nagios start

Re: Different numbers for Unacknowledged Services on Dashes

Posted: Tue Nov 06, 2018 11:52 am
by bomahony
The host is no longer in Maintenance, so I cannot do this until the next one. Ill try to schedule something for this week.

Re: Different numbers for Unacknowledged Services on Dashes

Posted: Tue Nov 06, 2018 12:11 pm
by npolovenko
@bomahony, Sounds good!