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Nagios XI License renewal

Posted: Fri Nov 16, 2018 4:23 am
by RIDS_I2MP
Hello Team,

We are in the process of Nagios Software renewal and it would be completed within a week. We have a separate team who would be taking care of renewal process.
I just wanted to know if I, as a Nagios admin, need to do any changes or updates from Nagios GUI in order to reflect the renewal changes or the new license expiration date will be reflected in system on its own.

I am attaching the current License information here.

Re: Nagios XI License renewal

Posted: Fri Nov 16, 2018 3:04 pm
by ssax
After you've renewed, if your system has internet access, you can just click Update License button and see if that updates it, if it doesn't, try going to Admin > Check For Updates, check for the update, and then go back to the license page and see if it's updated.

If your system is in an offline environment, after you've renewed email [email protected] and let them know you renewed and that you have an offline system and they will generate an offline maintenance template that you will use to update it.

Re: Nagios XI License renewal

Posted: Tue Nov 20, 2018 12:18 am
by RIDS_I2MP
Hello,

Thanks for your reply!!
The renewal process will take two more days probably, will update you.

Re: Nagios XI License renewal

Posted: Tue Nov 20, 2018 8:49 am
by scottwilkerson
RIDS_I2MP wrote:Hello,

Thanks for your reply!!
The renewal process will take two more days probably, will update you.
Sounds good, let us know if there is anything more we can assist with.