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License Exceeded

Posted: Sun Nov 18, 2018 2:39 pm
by eliassal
Hi, I am trying to test Nagios, downloaded and used a wizard to discover my machines which it did, it discovered 16. I ran the monitoring wizard and limited it to only 7 machines as indicated that it is free in the FAQ page for small environments with less than 7 nodes but clicking on Reports or Dashboards, still getting

License Exceeded
You have exceeded your license limits. Upgrade your license to access this feature and obtain support services.

Thanks for your help

Re: License Exceeded

Posted: Mon Nov 19, 2018 12:18 pm
by scottwilkerson
It sounds like you have switched to the free version which includes only 7 nodes, vs. the trial version which has full functionality for 60 days.

When did you install this?

What is selected on the Admin -> License Information ?

Re: License Exceeded

Posted: Thu Nov 22, 2018 4:35 am
by eliassal
HI,
License Type: Free (Limited edition without support)
Your License Key: FREE
Number of Licensed Hosts: 7
Current Hosts: 17

As I indicated, I ran the discovery wizard, it found 17 hosts but I configured only 7 to be monitored.
OK, how can I (where in the interface) to remove the other 10 hosts?

Thanks

Re: License Exceeded

Posted: Thu Nov 22, 2018 8:19 am
by eliassal
I reseolved the issues and now message disappeared. However, I added a MSSQL server to monitor and nagiosxi is not able to read anything.

I went to Service Management, I did a "Test Check Command", getting the following error:
COMMAND: /usr/local/nagios/libexec/check_mssql_server.py -H 192.168.1.69 -U 'salam\\mylogin' -P 'my\*passord' -p 1433 --time2connect --warning 10 --critical 20
OUTPUT: DB-Lib error message 20002, severity 9:
Adaptive Server connection failed
I will open a new thread for this

Re: License Exceeded

Posted: Mon Nov 26, 2018 7:51 am
by scottwilkerson
Great. Locking this thread, new question will be handled on your other thread here
https://support.nagios.com/forum/viewto ... =6&t=51319