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Email Alert Notifications

Posted: Tue Nov 20, 2018 7:41 am
by charlie126
hello,

Is it possible to set separate email notification interval times for 'Warning' and 'Critical' alerts

For example, Critical email notifications every hour and Warning every 6 hours

Thanks

Re: Email Alert Notifications

Posted: Tue Nov 20, 2018 4:49 pm
by npolovenko
Hello, @charlie126. Usually, the notification interval is set for all problematic states and cannot be changed.
But there is a way around this. You can create custom host and service escalations that will override the regular notification interval after X number of notifications. This is still not the "per state" notification interval.
Theoretically, you could create 2 duplicate services and have one alert on warning states only and another on critical states, and have them use different notification intervals.