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Nagios Session Still open
Posted: Fri Nov 30, 2018 6:45 am
by rpatricio
Hi all
My Nagios session continue show open as I am was editing a service, that I already clicked on save or cancel for example. Even If I logout, he still show as I am editing a service. Follow error picture
Re: Nagios Session Still open
Posted: Fri Nov 30, 2018 4:53 pm
by benjaminsmith
HI
@rpatricio
It looks like you have multiple instances of nagios running.
Try to stop all the processes and restart:
Code: Select all
service nagios stop
service ndo2db stop
killall -9 nagios
killall -9 ndo2db
service ndo2db start
service nagios start
Let me know if that takes care of the problem.
Re: Nagios Session Still open
Posted: Tue Dec 11, 2018 1:29 pm
by rpatricio
No, even doing this, session show still open.
Re: Nagios Session Still open
Posted: Tue Dec 11, 2018 3:47 pm
by benjaminsmith
Hi
@rpatricio,
Let's try to stop and restart the entire Nagios stack:
Code: Select all
service nagios stop
service ndo2db stop
service mysqld stop
service crond stop
service httpd stop
killall -9 nagios
killall -9 ndo2db
service mysqld start
service ndo2db start
service nagios start
service httpd start
service crond start
Check the status by running the commands below or go to Admin and review the System Components Status dashelt. Is everything showing green?
Code: Select all
service ndo2db status
service nagios status
If you're still having the same issue, please PM me your system profile:
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and upload it to a cloud storage of your choice. You can share a link with me in a personal message.
After you upload the profile please post something in this thread to bring it up in the support queue.
Re: Nagios Session Still open
Posted: Wed Dec 19, 2018 2:40 pm
by rpatricio
Hi Benjamin,
after doing this, the apply is given, but the problem is that every time someone click on apply button, shows that someone is editing a service. But all the pages are closed.
Follow the profile of the system attached.
Re: Nagios Session Still open
Posted: Thu Dec 20, 2018 1:56 pm
by benjaminsmith
Hi
@rpatricio
It looks like the system profile is corrupt and I'm not able to open it. However, before sending a new one, this issue maybe the result of the "Enable page locking for multiple users editing same page" settings in the CCM. Please try to disable this and re-try.
Go to
Configure > CCM Admin > Settings, and uncheck
User-Based Editing Page Locking:
Re: Nagios Session Still open
Posted: Fri Jan 04, 2019 1:41 pm
by rpatricio
It worked, thank you.
Admin please close the post.
Re: Nagios Session Still open
Posted: Fri Jan 04, 2019 1:45 pm
by scottwilkerson
rpatricio wrote:It worked, thank you.
Admin please close the post.
Great! Locking thread