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Multiple Mobile Text messages being sent
Posted: Wed Dec 12, 2018 8:15 am
by brucej543
Nagios XI New Installation:
I have multiple contacts setup for alerts, but I have just one user who is getting each text alerts twice. Check users settings against other accounts and see no difference. Test text messages will send just one message. Where/how do i correct sending duplicate messages
Re: Multiple Mobile Text messages being sent
Posted: Wed Dec 12, 2018 10:34 am
by bolson
Hello BruceJ543,
Please reply and attach your system profile like this:
Admin >> System Profile under System Config >> Download profile.
This will help me diagnose your issue.
Thank you for visiting the Nagios Support Forum.
Re: Multiple Mobile Text messages being sent
Posted: Wed Dec 12, 2018 10:39 am
by bolson
I'm sorry brucej543, I meant to tell you to PM me your system profile.
Thank you!
Re: Multiple Mobile Text messages being sent
Posted: Wed Dec 12, 2018 10:40 am
by bolson
I'm sorry brucej543, I meant to tell you to PM me your system profile.
Thank you!
Re: Multiple Mobile Text messages being sent
Posted: Wed Dec 12, 2018 11:04 am
by brucej543
Config sent via PM
Re: Multiple Mobile Text messages being sent
Posted: Wed Dec 12, 2018 4:04 pm
by bolson
Hello Bruce,
I was unable to find anything in your system profile. The only two scenarios where I have seen this have been where two users have the same phone number or when a user configured for sms alerts is set to receive host and service notifications via sms. Could either of these be the case?