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Nagios alert and team managment.

Posted: Thu Dec 20, 2018 9:57 am
by sirtcp
Hi All,

There is an option in Zabbix to divide the alerts b/w shifts.
lets say we have 3x8 hours (24/7) shift and 3 people working in three shifts.
what we want is people only who have a working schedule only receive the notifications other does not.
Would you guys please help how to achieve this.

Thanks,
Yousuf

Re: Nagios alert and team managment.

Posted: Thu Dec 20, 2018 1:25 pm
by mcapra
Time periods are the answer:
https://assets.nagios.com/downloads/nag ... riods.html
You can also use timeperiods to control when notifications can be sent out to individual contacts. By using the service_notification_period and host_notification_period directives in contact definitions, you're able to essentially define an "on call" period for each contact. Contacts will only receive host and service notifications during the times you specify in the notification period directives.
See the "Scenario 2: Alternating Days" example provided here:
https://assets.nagios.com/downloads/nag ... ation.html

Let us know if you have additional questions, or some part of this functionality is unclear as it pertains to your use case.

Re: Nagios alert and team managment.

Posted: Fri Dec 21, 2018 4:02 pm
by ssax
mcapra is correct, let us know if you have any questions.

Here is an on-call rotation example as well:

https://assets.nagios.com/downloads/nag ... ation.html