Nagios Support Forum

For some reason the NagiosXI service failed and can not be restarted,
the NagiosXI is in a VM and we shutdown -h the NagiosXI then restart VM, but NagiosXI service still failed?!

The error details.

Hello, @xpertech. What version of XI are you running? Is this a clean install or did you upgrade it recently?
Please sign in as the nagios user, run the reconfigure command and show me the output:

su - nagios
cd /usr/local/nagiosxi/scripts/
./reconfigure_nagios.sh

npolovenko wrote:Hello, @xpertech. What version of XI are you running? Is this a clean install or did you upgrade it recently?
Please sign in as the nagios user, run the reconfigure command and show me the output:

su - nagios
cd /usr/local/nagiosxi/scripts/
./reconfigure_nagios.sh

The version is ...

Nagios XI Version : 5.4.11

twtpelnag02p 3.10.0-862.2.3.el7.x86_64 x86_64
CentOS Linux release 7.5.1804 (Core)
Gnome is not installed

this version had been run for a long time, not a fresh installed, but when execute the command you gave me, NagiosXI back to normal, it looks no more problem, thanks!

so, what's the command reconfigure_nagios.sh do for?

so, what's the command reconfigure_nagios.sh do for?

The script reconfigure_nagios.sh does a few things, such as fixing permissions, verifying configuration, and restarting nagios. It's almost the same as applying configuration from the GUI, except a config snapshot is not being created (when you run the command from the CLI).

Let us know if you have any further questions or if it is safe to lock this thread.

Can lock, thanks!