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Notifications does not stopped after upgrade Nagios XI 5.5.8
Posted: Wed Dec 26, 2018 5:39 am
by akumarhe1868
Hi,
I am still getting the Notifications during downtime schedule after upgrading to Nagios XI 5.5.8 from 5.5.1
Kindly help to correct the issue. Thanks.
Re: Notifications does not stopped after upgrade Nagios XI 5
Posted: Wed Dec 26, 2018 10:45 am
by benjaminsmith
Hi
@akumarhe1868,
On occasion, we see some odd behavior when the system time does not match the PHP time settings, so let's verify that is ok first. Please follow the document below to make sure your system timezone settings are in sync with the PHP timezone settings.
Changing The System Time
https://assets.nagios.com/downloads/nag ... m_Time.pdf
If that checks out, you may have multiple Nagios process running. Run the following from the command line:
Code: Select all
service nagios stop
killall -9 nagios
service nagios start
Let me know if you get it resolved.
Re: Notifications does not stopped after upgrade Nagios XI 5
Posted: Fri Dec 28, 2018 8:10 am
by akumarhe1868
Please advise how to check the PHP time settings.
Thanks.
Re: Notifications does not stopped after upgrade Nagios XI 5
Posted: Fri Dec 28, 2018 10:43 am
by benjaminsmith
Hi
@akumarhe1868,
Regarding the notifications during schedule downtime, can you provide us with any other details? For example, is there any change to notifications during scheduled downtime?
Please verify the time settings, and if that checks out, and stopping/starting Nagios does not resolve the issue, please PM your system profile for us to review. To send us your system profile. Click the "Admin" > "System Profile" Menu Click the "Download Profile" button
To verify the time settings:
Go to Admin > System Config > System Settings > Timezone Settings and check against the system infor (Admin > System Config > System Profile < View System Info . The system time, php time, and php timezone should match.
Re: Notifications does not stopped after upgrade Nagios XI 5
Posted: Wed Jan 02, 2019 5:22 am
by akumarhe1868
Thank you.
I could verify the PHP time zone and all looks same as pasted below.
In between, I changed time zone to EST and reverted back to UTC. This created the problem earlier think so.
May I know the process to change the PHP time zone UTC to EST time zone?
Date/Time
PHP Time zone: UTC
PHP Time: Wed, 02 Jan 2019 10:16:42 +0000
System Time: Wed, 02 Jan 2019 10:16:42 +0000
Re: Notifications does not stopped after upgrade Nagios XI 5
Posted: Wed Jan 02, 2019 10:35 am
by benjaminsmith
Hello
@akumarhe1868,
The process for changing the time settings will vary based upon which operating system you are running. We have step-by-step instructions in the following document:
Changing the XI System Time
https://assets.nagios.com/downloads/nag ... m_Time.pdf
Re: Notifications does not stopped after upgrade Nagios XI 5
Posted: Thu Jan 03, 2019 4:00 am
by akumarhe1868
Thank you.
Re: Notifications does not stopped after upgrade Nagios XI 5
Posted: Thu Jan 03, 2019 10:08 am
by benjaminsmith
Hello
@akumarhe1868,
Great. Did you have any other questions or may I close this post?
Re: Notifications does not stopped after upgrade Nagios XI 5
Posted: Mon Jan 07, 2019 3:33 am
by akumarhe1868
No questions.Thanks.
Re: Notifications does not stopped after upgrade Nagios XI 5
Posted: Mon Jan 07, 2019 10:29 am
by benjaminsmith
Closing. Thank you for using the Nagios Support Forum.