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interface service instance on ASR920 not show

Posted: Mon Jan 07, 2019 9:33 pm
by kimseng
Hi Nagios XI,

I have one issue related to my current Router Cisco ASR920 with after i apply snmp to monitor with port description and it show the current existing service instance but the problem is when i create other service instance and it's not show me the new one nagios XI.

Here is my example
All service instance 22 and 49 are showed on Nagios XI but when i create other like service instance 50 then i check on NagiosXI and it's not show me the service instance 50.

Please help to check this issue.
===========================================
!
interface TenGigabitEthernet0/0/24
!
service instance 22 ethernet
encapsulation dot1q 22
rewrite ingress tag pop 1 symmetric
l2protocol peer stp
bridge-domain 22
!
service instance 49 ethernet
encapsulation dot1q 49
rewrite ingress tag pop 1 symmetric
l2protocol peer stp
bridge-domain 49
!
========================================

Re: interface service instance on ASR920 not show

Posted: Tue Jan 08, 2019 1:27 pm
by npolovenko
Hello, @kimseng. Are you saying that when you run the network/switch wizard you see all interfaces but when you save the configuration some of the interfaces are missing on the Home page? If so please open the /etc/php.ini file on the nagios server and double the memory_limit setting, increase max_input_vars from 5000 to 50000. Then restart the apache service with:
service httpd restart

Re: interface service instance on ASR920 not show

Posted: Wed Jan 09, 2019 1:04 am
by kimseng
Hi npolovenko,

it's not the problem with memory after wizard network/switch. After i ran winzard and it already working well and also show all service instance and sub interface but the problem is after i have other service instance and sub interface that i create on my Cisco Router or Switch and it's not show the new.

Last time i create other host the same IP but difference Name and move some new service instance or sub interface to the old one.

Do you understand what i mean?

Re: interface service instance on ASR920 not show

Posted: Wed Jan 09, 2019 10:17 am
by npolovenko
@kimseng, I think I understand now. The network switch/router wizard fetches the information about interfaces only once and puts together configs during the initial configuration. This plugin/wizard doesn't have the functionality to dynamically change configs in XI when you add/remove or modify interfaces on the switch itself. You'd have to manually delete the old configs and rerun the wizard to add the new interface.

Re: interface service instance on ASR920 not show

Posted: Wed Jan 09, 2019 9:09 pm
by kimseng
Hi npolovenko, thank for your reply but if i remove the old one and rerun wizard i will lost the old information like graph... and i think that isn't a good way to do that so, do you have other way to guide me?

Re: interface service instance on ASR920 not show

Posted: Thu Jan 10, 2019 10:59 am
by scottwilkerson
You don't need to remove the old one, you can re-run the wizard and add the new items

Re: interface service instance on ASR920 not show

Posted: Sun Jan 13, 2019 10:46 pm
by kimseng
Ok thanks

Re: interface service instance on ASR920 not show

Posted: Mon Jan 14, 2019 7:46 am
by scottwilkerson
kimseng wrote:Ok thanks
May we close the thread?

Re: interface service instance on ASR920 not show

Posted: Fri Feb 01, 2019 9:10 pm
by kimseng
yes, sure.

Re: interface service instance on ASR920 not show

Posted: Mon Feb 04, 2019 8:30 am
by scottwilkerson
kimseng wrote:yes, sure.
Great!

Locking thread