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BPI access
Posted: Tue Jan 15, 2019 5:33 pm
by Bitflogger
Hello, I am running v5.5.8 64-bit / VM / CentOS 7
I see documentation that says BPI comes with Nagios XI by default.
When I select BPI from the Home menu, and select Create New BPI Group, It says "The website cannot display the page".
Earl
Re: BPI access
Posted: Tue Jan 15, 2019 5:43 pm
by scottwilkerson
Can you verify in Admin -> System Settings you have a correct URL in the Program URL
If everything looks ok there can you right-click "Create New BPI Group" and copy the URL and post it here (obfuscating any sensitive data)
Re: BPI access
Posted: Wed Jan 16, 2019 12:27 pm
by Bitflogger
Hello,
I have https://<server name>.doit.wisc.edu/nagiosxi/
That works for https connections, also <server name>.doit.wisc.edu works.
Earl
Re: BPI access
Posted: Wed Jan 16, 2019 1:36 pm
by Bitflogger
Hello,
My backup and test servers have BPI working, but probably no one will use it there.
The Program URLs on the working servers have some differences with the production server, one uses and IP number, one uses an alias with http instead of https.
I tried changing the production server Progral URL by using an IP number, and alias DNS, and http instead of https, no luck.
Earl
Re: BPI access
Posted: Wed Jan 16, 2019 2:43 pm
by scottwilkerson
Can you see any errors in the httpd error_log or ssl_error_log when clicking on that link?
Re: BPI access
Posted: Wed Jan 16, 2019 3:40 pm
by Bitflogger
No.
When I go to the page manually, it shows: Your session has timed out.
Earl
Re: BPI access
Posted: Wed Jan 16, 2019 5:28 pm
by scottwilkerson
I'm a little confused, first the page was saying
Bitflogger wrote:"The website cannot display the page".
Now it's saying
Bitflogger wrote:Your session has timed out.
If you are logged in already and you navigate to
Code: Select all
http://YOUR_SERVER/nagiosxi/includes/components/nagiosbpi/index.php?cmd=add&tab=add
what do you get?
Re: BPI access
Posted: Wed Jan 16, 2019 6:18 pm
by Bitflogger
Hello,
When I used the Nagios XI interface, it said it could not display the page.
When I manually sent a browser to the URL,
https://nagiosxi.doit.wisc.edu/nagiosxi ... dd&tab=add, it said "Your session has timed out."
Earl
Re: BPI access
Posted: Thu Jan 17, 2019 8:41 am
by scottwilkerson
This is strange, are you loading this in the same browser window where the session is established.
Re: BPI access
Posted: Thu Jan 17, 2019 9:54 am
by Bitflogger
Scott,
Not so much strange as I do not know what I'm doing.
When I try to use
http://MY SERVER/nagiosxi/includes/components/nagiosbpi/index.php?cmd=add&tab=add
I get a blank page. It also switches me to httpS.
Earl