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Notifications are disabled automatically

Posted: Wed Jan 16, 2019 2:48 am
by RIDS_I2MP
Hello Team,

Need your urgent help for this issue.

We performed Nagios XI server reboot today as a monthly activity.
After reboot everything seems to be working fine except notifications. When we are checking any server status, the notifications are showing as disabled, but actually the notifications are working fine.

I am attaching here a document explaining the complete issue with the screen shots.

Kindly, look into it on priority.

Re: Notifications are disabled automatically

Posted: Wed Jan 16, 2019 3:29 pm
by lmiltchev
Log into Nagios Core interface (http://ip address/nagios), go to "Hosts", click on your host, and see if notifications are shown as "ENABLED". Try restarting services to see if this is going to fix the issue:

On RHEL/CentOS 6

Code: Select all

service nagios stop
service ndo2db restart
service nagios start
On RHEL/CentOS 7

Code: Select all

systemctl stop nagios.service
systemctl restart ndo2db.service
systemctl start nagios.service
Also, can you check if you have errors/crashed tables in the mysqld.log (of mariadb.log)? It's possible that the server was not rebooted properly, which corrupted some of the db tables.

Code: Select all

tail /var/log/mysld.log
or

Code: Select all

tail /var/log/mariadb/mariadb.log

Re: Notifications are disabled automatically

Posted: Mon Jan 21, 2019 4:38 am
by RIDS_I2MP
Thank you for the support!!

It seems Nagios XI took some time after reboot, we were able to see notifications after 4-5 hours. Its back to normal now.

Re: Notifications are disabled automatically

Posted: Mon Jan 21, 2019 11:50 am
by lmiltchev
I will be closing this topic now as everything is back to normal. If you have any further questions/issues, please start a new thread. Thank you!