daily notifications email
Posted: Tue Jan 22, 2019 12:58 pm
Hello support,
Is there a way that we can have a daily email, at a specific time, that shows outstanding service problems? Our on call staff looks at alerts but sometimes it's difficult to match up up/downs on a mobile device. If at say 6am we get a report/email that shows "these service problems exist" it would be helpful. our support staff wouldn't have to login to the VPN and systems to verify the status of what's up/down. They could see it in a quick glance in an email.
I looked at the reports and all of these were "too noisy" for this particular task. I looked at the postgres DB and I couldn't find where these are(easily) stored. I look at the filters in place on our services dashlets, but I couldn't find a way to modify the existing reports to fit these filter criteria, or to add my own report.
Thanks
Is there a way that we can have a daily email, at a specific time, that shows outstanding service problems? Our on call staff looks at alerts but sometimes it's difficult to match up up/downs on a mobile device. If at say 6am we get a report/email that shows "these service problems exist" it would be helpful. our support staff wouldn't have to login to the VPN and systems to verify the status of what's up/down. They could see it in a quick glance in an email.
I looked at the reports and all of these were "too noisy" for this particular task. I looked at the postgres DB and I couldn't find where these are(easily) stored. I look at the filters in place on our services dashlets, but I couldn't find a way to modify the existing reports to fit these filter criteria, or to add my own report.
Thanks