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High Importance marks are not coming with alert for users

Posted: Wed Feb 06, 2019 1:38 am
by rtsupport
Hello Nagios Support Team,

I have set up Nagios alert preferences for our team but only I am getting the high importance mark in alerts not other users.

Alerts which we are getting from Nagios V5 server does not have “High Importance” mark for Warring/critical alerts, what could be done to fix it ?

Re: High Importance marks are not coming with alert for user

Posted: Wed Feb 06, 2019 11:55 am
by scottwilkerson
This is a user setting, click the username (upper right) then go to "Notification Preferences"
check the boxes under the triangle for the items you want marked high importance

Re: High Importance marks are not coming with alert for user

Posted: Thu Feb 07, 2019 1:35 pm
by rtsupport
is there any other way being a Nagios admin, we can deploy same setting for all users who are receiving alerts?

Re: High Importance marks are not coming with alert for user

Posted: Thu Feb 07, 2019 1:38 pm
by scottwilkerson
rtsupport wrote:is there any other way being a Nagios admin, we can deploy same setting for all users who are receiving alerts?
If you have the Enterprise version of Nagios XI you can go to Admin ->Notification Management to deploy these settings