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Contacts

Posted: Thu Feb 07, 2019 2:41 pm
by donnyforbes
We have a user that is leaving our company. What is the best way to remove the user from Nagios XI so they don't receive any alerts anymore?

Thanks

Re: Contacts

Posted: Thu Feb 07, 2019 2:59 pm
by scottwilkerson
CCM -> Bulk Modifications Tool

Remove Contact
Select contact -> Find relationships
Click Check All under hosts and services
Click Save changes

In CCM -> Contacts
Delete contact
Apply Configuration

Admin -> Users
Delete user

Re: Contacts

Posted: Thu Feb 07, 2019 3:23 pm
by donnyforbes
scottwilkerson wrote:CCM -> Bulk Modifications Tool

Remove Contact
Select contact -> Find relationships
Click Check All under hosts and services
Click Save changes

In CCM -> Contacts
Delete contact
Apply Configuration

Admin -> Users
Delete user
it says I have to have the enterprise version in order to use this option. We have standard so what are the steps to get this accomplished?

Re: Contacts

Posted: Thu Feb 07, 2019 3:26 pm
by scottwilkerson
Then you would need to go to
In CCM -> Contacts
click the i (Relationships)
remove the contact from all of their relationships

Once there are no more, you can
Delete contact
Apply Configuration

Admin -> Users
Delete user

Re: Contacts

Posted: Thu Feb 07, 2019 3:30 pm
by donnyforbes
scottwilkerson wrote:Then you would need to go to
In CCM -> Contacts
click the i (Relationships)
remove the contact from all of their relationships

Once there are no more, you can
Delete contact
Apply Configuration

Admin -> Users
Delete user
Thanks

Re: Contacts

Posted: Thu Feb 07, 2019 3:30 pm
by scottwilkerson
donnyforbes wrote:
scottwilkerson wrote:Then you would need to go to
In CCM -> Contacts
click the i (Relationships)
remove the contact from all of their relationships

Once there are no more, you can
Delete contact
Apply Configuration

Admin -> Users
Delete user
Thanks
Good luck!