Fuse 4.1.7 to NagXI 5.5.10

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Fuse 4.1.7 to NagXI 5.5.10

Postby P201420 » Fri Feb 15, 2019 5:10 pm

Fusion - shows red dots (auth failed) in upper right for xi boxes - even after test fushion setting pass with both fusekey and session auth pass.
can launch to xi from servers pull down.

have removed all fused servers and re-added passing fuse test but never works outside of adding fuse server screen

also fusion logs page is blank on load.

have reboot server

ideas
Thanks
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Re: Fuse 4.1.7 to NagXI 5.5.10

Postby ssax » Mon Feb 18, 2019 3:27 pm

What are you seeing in this log file?

Code: Select all
/usr/local/nagiosfusion/var/log/poll_subsys.log
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Re: Fuse 4.1.7 to NagXI 5.5.10

Postby lmiltchev » Mon Feb 18, 2019 3:32 pm

Did you wait long enough? I believe the default "Global Authentication Interval" value is set to 300 seconds (5 min).

You could temporarily change it to let's say 10 sec to see if the red dots would disappear.

Admin > System Configuration > System Settings > Data & Polling

You will probably need to enable logging (at least temporarily) while troubleshooting the issue. Go to:

Admin > System Configuration > System Settings > General, select "Debug" from the "Log Level" drop-down menu, and click on "Update Settings". Give it some time, then check the logs:

Admin > System Information > Fusion Logs
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Re: Fuse 4.1.7 to NagXI 5.5.10

Postby P201420 » Wed Feb 20, 2019 8:36 am

This can be closed out

found issue was related to contents added to /etc/environment
removed items - everything started working.
items removed were


http_proxy=http://proxy.company.com/
ftp_proxy=http://proxy.company.com/
https_proxy=http://proxy.company.com/


Thanks!
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Re: Fuse 4.1.7 to NagXI 5.5.10

Postby lmiltchev » Wed Feb 20, 2019 9:21 am

I am glad your issue has been resolved! I am locking this thread.
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