Nagios Support Forum

A test email was sent to MyEmailAddress@*****
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Mailer said: [02-18-2019 08:34:21] SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/ ... leshooting (method=smtp;host=IPAddress;port=25;smtpauth=true;security=none), Referer: admin/testemail.php
An error occurred sending a test email!

1-this is a new Nagiosxi server and we never used email before
2- SMTP port 25 is open and i mange to send emails with command (without nagios)


rpm -q php
php-5.4.16-45.el7.x86_64

Hello, @talalmog. Did you fill out relevant SMTP settings on the Mail Settings page in XI? (Admin -> Manage Email Settings(in the left column). Please go that page again and check the Debug Log option and then upload the /usr/local/nagiosxi/tmp/phpmailer.log after a few test retries.
Most often SMTP authentication problems are caused by wrong/unauthorized SMTP username, password or by the incorrect authentication protocol.
If you can please check the authentication logs on the SMTP server itself.

thank you,
the issue caused by wrong authentication
thanks

talalmog wrote:thank you,
the issue caused by wrong authentication
thanks

Glad it is resolved

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